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Error: "Unknown Application Error" when Saving or Refreshing File Browser. #10000

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cyberduck opened this issue Jul 2, 2017 · 4 comments
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bug high priority sftp SFTP Protocol Implementation worksforme
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@cyberduck
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1070df5 created the issue

After the last couple of updates, Cyberduck started becoming unusable with an unknown error.

The errors start after about 30 minutes of use.

When Saving an edited file, a dialogue box will display: "Unknown Application Error" -> Try Again. While the file does save remotely, I have to close this dialogue box in order to save changes again. This error will randomly pop-up becoming more frequent as I use Cyberduck. It will randomly pop up on every 9th save, or every 3rd save, or on every save. After awhile Cyberduck becomes unusable and I have to restart it.

The Log Drawer reveals:

368 OPENDIR
370 READDIR
371 READDIR
372 CLOSE
373 OPEN
374 WRITE
375 CLOSE
376 SETSTAT
377 SETSTAT

When Refreshing the file browser, I get a different dialogue box message with "Unknown Application Error" -> Try Again. The Log Drawer reveals:

1250 OPENDIR
1251 OPENDIR
1252 READDIR

...

I noticed both of these issues started about two, maybe three updates ago. And it's getting worse and more frequent as I use the application.


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@cyberduck
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@dkocher commented

Please attach the file cyberduck.log in the application support directory.

@cyberduck
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1070df5 commented

I've attached the most recent logs I could find.

@cyberduck
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@dkocher commented

It looks like you didn't find the log file requested. Attach the log file “cyberduck.log” located in your home folder in “AppData/Roaming/Cyberduck”. To navigate there, open an File Explorer window and paste “%APPDATA%/Cyberduck” in the Quick access location field.

@cyberduck
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1070df5 commented

I've added the log, thanks for pointing me to the file. I have attached it.

This ticket should not be closed as I am still experiencing this issue daily and it is not resolved.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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