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Updates unavailable error #10002

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cyberduck opened this issue Jul 5, 2017 · 2 comments
Closed

Updates unavailable error #10002

cyberduck opened this issue Jul 5, 2017 · 2 comments
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appstore Mac App Store bug thirdparty Issue caused by third party

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@cyberduck
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0c1d1d2 created the issue

When I attempt to apply updates for Cyberduck, I get error message "no updates available for this Duck ID". Apple tech support helped me fix this for all my other software updates but they could not help me with cyberduck because perhaps I did not get it from the apple store. I may have downloaded it from the internet. Anyway, is there anyway I can fix this now? What do you suggest?


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@cyberduck
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@dkocher commented

Can you please post a screenshot of the error?

@cyberduck
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@dkocher commented

Please try to remove "Cyberduck" installed in your Applications folder and then try to reinstall from the Purchased tab in the App Store application. If that does not work out, you will have to try to get support from Apple as this is an issue with Mac App Store.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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Labels
appstore Mac App Store bug thirdparty Issue caused by third party
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