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Crashing #10164

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cyberduck opened this issue Dec 4, 2017 · 4 comments
Closed

Crashing #10164

cyberduck opened this issue Dec 4, 2017 · 4 comments
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bug core worksforme
Milestone
7.0

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@cyberduck
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af684cf created the issue

Hello!

Cyber duck consistently crashes on of our users computers and in others we have to uninstall and reinstall frequently. We're prompted with a blank screen where it would typically list our files and it prompts us to send or don't send the report for the last crash. Regardless of the option, the program completely crashes and our documents are inaccessible.

https://www.screencast.com/t/kUz3xkujN

This is what should display:

https://www.screencast.com/t/mdAe1hCq1qnu

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@cyberduck
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@dkocher commented

Please attach the file cyberduck.log and the crash reports saved in a folder named CrashReporter in the application support directory.

@cyberduck
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af684cf commented

Please find the most two recent crash reports attached.

@cyberduck
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@dkocher commented

[Exception Info 1]

Top-level Exception
Type:        System.NullReferenceException
Message:     Object reference not set to an instance of an object.
Source:      Cyberduck
Stack Trace: at Ch.Cyberduck.Ui.Controller.MainController.InitializeTransfers()
   at Ch.Cyberduck.Ui.Controller.MainController.OnStartup(Object state)

@cyberduck
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@dkocher commented

Can you please update to version 6.3.1 and reopen the issue if the bug still exists.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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bug core worksforme
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@cyberduck