Cyberduck Mountain Duck CLI

Opened 8 months ago

Closed 8 months ago

#10208 closed defect (thirdparty)

Images unable to transfer

Reported by: authenteak Owned by:
Priority: high Milestone:
Component: ftp Version: 6.3.4
Severity: normal Keywords:
Cc: Architecture:
Platform:

Description

Hello,

We're unable to transfer images using Cyberduck. We've tried resolving the issue with our hosting service provider, and they've referred us to you. We are able to connect, but we keep receiving an error message saying "Listing directory import6 failed". Our hosting service provider only supports Cyberduck, and we really need to transfer these images as soon as possible.

Thank you, Zenia

Attachments (1)

Cyberduck_error_logs.PNG (35.6 KB) - added by authenteak 8 months ago.

Download all attachments as: .zip

Change History (2)

Changed 8 months ago by authenteak

comment:1 Changed 8 months ago by dkocher

  • Component changed from core to ftp
  • Resolution set to thirdparty
  • Status changed from new to closed

The error 500 Internal Server Error indicates a problem on the server only your hosting service provider can resolve.

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