Cyberduck Mountain Duck CLI

#10281 closed defect (thirdparty)

Having issues connecting to server?

Reported by: Wendel Owned by:
Priority: highest Milestone:
Component: core Version: 6.4.4
Severity: normal Keywords:
Cc: Architecture: Intel
Platform:

Description

I've been using CYBERDUCK a very long time. Lately, it's been having issues connecting to the server. I haven't changed anything, ever.

In fact, I even paid for CYBERDUCK through the Mac App store.

I have 2 bookmarks that go to my FTP and neither are letting me in. I'm running:

SAFARI 11.0.3 CYBERDUCK 6.4.4

Help. The access to my FTP is crucial to my business.

Attachments (4)

WENDEL_FTP_LOGIN_FAIL_DETAILS_1.png (131.8 KB) - added by Wendel on Mar 16, 2018 at 9:28:53 PM.
Screencaps of failing connection.
WENDEL_FTP_LOGIN_FAIL_DETAILS_2.png (433.5 KB) - added by Wendel on Mar 16, 2018 at 9:29:05 PM.
WENDEL_FTP_LOGIN_FAIL_DETAILS_3.png (123.9 KB) - added by Wendel on Mar 16, 2018 at 9:29:19 PM.
WENDEL_FTP_LOGIN_FAIL_DETAILS_4.png (483.4 KB) - added by Wendel on Mar 16, 2018 at 9:29:38 PM.

Download all attachments as: .zip

Change History (5)

Changed on Mar 16, 2018 at 9:28:53 PM by Wendel

Screencaps of failing connection.

comment:1 Changed on Mar 19, 2018 at 2:50:29 PM by yla

  • Resolution set to thirdparty
  • Status changed from new to closed

Since you get a read timeout that looks like a connectivity issue on your's or your service provider's side. Please get in touch with your hosting provider. There is not much we can do about it.

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