Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Get a registration key #10351

Closed
cyberduck opened this issue Jun 6, 2018 · 3 comments
Closed

Get a registration key #10351

cyberduck opened this issue Jun 6, 2018 · 3 comments

Comments

@cyberduck
Copy link
Collaborator

ea92a63 created the issue

I placed an order for the Cyberduck and when I went to get a registration key it said no email found. My order is below.

Hi there,

Thanks for shopping with us on Monday, April 30, 2018.

Any downloads you bought (except pre-orders) are available now.

Order 9360050459

Cyberduck Cyberduck
( iterate )
Quantity 1
$23.99

Subtotal $23.99
Tax $0.00
Total $23.99

@cyberduck
Copy link
Collaborator Author

@dkocher commented

From which website did you purchase? Registration keys can be purchased from us at https://cyberduck.io/donate or you purchase from the Windows Store or Mac App Store. Please write to support@cyberduck.io for a follow up.

@cyberduck
Copy link
Collaborator Author

ea92a63 commented

I bought from windows

@cyberduck
Copy link
Collaborator Author

@dkocher commented

You do not need a registration key to run the version purchased from the Windows Store. Please uninstall Cyberduck (if previously installed the version downloaded from our website) and install again from the Windows Store.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Projects
None yet
Development

No branches or pull requests

1 participant