Cyberduck Mountain Duck CLI

Opened 3 months ago

Last modified 3 months ago

#10359 new defect

Hangs up for several minutes after upload

Reported by: bsimard Owned by:
Priority: normal Milestone:
Component: core Version: 6.6.1
Severity: normal Keywords:
Cc: Architecture: Intel
Platform: Mac OS X 10.11

Description (last modified by bsimard)

I've got a user on OSX 10.11 whose been using the free version CD for well over a year without issue. However, as of two days ago it's started hanging up after uploads to every single server we have, using FTP and SFTP. It generally hangs up for about 5-10 minutes before it can be used again, and, in some instances, it has to be force quit and relaunched. He was using v6.2, but I've tried updating him to 6.6, as well as the most recent beta, and have tried rolling him back, but it makes no difference. We've also tried trashing and recreating his bookmarks, which made no difference either. I've already tried deleting the preference files as well...again, no luck. Any help you can provide would be greatly appreciated. I'll add that I've got 9 other users accessing the same servers without issue, also using the free version.

Thanks!

Change History (3)

comment:1 Changed 3 months ago by bsimard

  • Description modified (diff)

comment:2 Changed 3 months ago by dkocher

Can you find any related output in the system.log (/Applications/Utilities/Console.app)?

comment:3 Changed 3 months ago by dkocher

  • Component changed from ftp to core
  • Priority changed from high to normal
  • Summary changed from App hangs up for several minutes after upload to Hangs up for several minutes after upload
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