Opened on Jul 27, 2018 at 7:49:58 PM
Closed on Aug 6, 2018 at 3:53:50 PM
#10411 closed defect (thirdparty)
still can't connect
Reported by: | rhmcknight | Owned by: | |
---|---|---|---|
Priority: | normal | Milestone: | |
Component: | core | Version: | 6.6.2 |
Severity: | normal | Keywords: | |
Cc: | Architecture: | ||
Platform: | macOS 10.12 |
Description
You didn't fix it - but closed the ticket. I did say allow. Now it just spins. Will not connect using SFTP.
Our web admin says:
<<SFTP operates over SSH. You can not use virtual FTP accounts (that's what these FTP users are), over SSH/SFTP. You can use them with FTPS which operates over the FTP protocol.
SFTP will only work if you have Shell access enabled on your account, and it will only work with your master ftp user/password. >>
If this is correct, that explains why it only works with FTP. But I don't want it prompting about certificates when I asked someone to use it.
Change History (1)
comment:1 Changed on Aug 6, 2018 at 3:53:50 PM by dkocher
- Resolution set to thirdparty
- Status changed from new to closed
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