Cyberduck Mountain Duck CLI

Opened 8 weeks ago

Closed 8 weeks ago

Last modified 8 weeks ago

#10518 closed defect (worksforme)

Windows 10 Anniversary Update (14393) or later is required to run this application

Reported by: alekslarionov Owned by:
Priority: low Milestone:
Component: core Version: 6.8.2
Severity: normal Keywords:
Cc: alarionov@… Architecture:
Platform:

Description (last modified by yla)

Hello,

Cuber Duck Setup Failed with the following error:

933C:9EEC][2018-10-24T14:04:48]i001: Burn v3.11.1.2318, Windows v10.0 (Build 10240: Service Pack 0), path: C:\WINDOWS\Temp\{F4455F20-0C70-4DA3-8F88-D3DCC513DA56}\.cr\Cyberduck-Installer-6.8.2.28974.exe
[933C:9EEC][2018-10-24T14:04:48]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Cyberduck'
[933C:9EEC][2018-10-24T14:04:48]i000: Initializing numeric variable 'Autostart' to value '0'
[933C:9EEC][2018-10-24T14:04:48]i009: Command Line: '-burn.clean.room=C:\Users\alarionov\Downloads\Cyberduck-Installer-6.8.2.28974.exe -burn.filehandle.attached=456 -burn.filehandle.self=452'
[933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\alarionov\Downloads\Cyberduck-Installer-6.8.2.28974.exe'
[933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\alarionov\Downloads\'
[933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ALARIO~2\AppData\Local\Temp\Cyberduck_20181024140448.log'
[933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable 'WixBundleName' to value 'Cyberduck'
[933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable 'WixBundleManufacturer' to value 'iterate GmbH'
[933C:BDB4][2018-10-24T14:04:48]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[933C:BDB4][2018-10-24T14:04:48]i000: Setting version variable 'WixBundleFileVersion' to value '6.8.2.28974'
[933C:9EEC][2018-10-24T14:04:48]i100: Detect begin, 4 packages
[933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable 'CBNumber' to value '10240'
[933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable 'NETFRAMEWORK45' to value '394271'
[933C:9EEC][2018-10-24T14:04:48]i000: Registry key not found. Key = 'Software\iterate GmbH\Cyberduck'
[933C:9EEC][2018-10-24T14:04:48]i052: Condition 'PreviousInstallFolder' evaluates to false.
[933C:9EEC][2018-10-24T14:04:48]i052: Condition 'NETFRAMEWORK45 >= 460798' evaluates to false.
[933C:9EEC][2018-10-24T14:04:48]i101: Detected package: NetFx472Web, state: Absent, cached: None
[933C:9EEC][2018-10-24T14:04:48]i101: Detected package: Setup, state: Absent, cached: None
[933C:9EEC][2018-10-24T14:04:48]i101: Detected package: Bonjour.msi, state: Absent, cached: None
[933C:9EEC][2018-10-24T14:04:48]i101: Detected package: Bonjour64.msi, state: Absent, cached: None
[933C:9EEC][2018-10-24T14:04:48]i052: Condition 'VersionNT >= v6.1 AND (VersionNT <> v6.1 OR ServicePackLevel >= 1 OR MsiNTProductType <> 1)' evaluates to true.
[933C:9EEC][2018-10-24T14:04:48]i052: Condition 'VersionNT <> v6.2 OR MsiNTProductType <> 1' evaluates to true.
[933C:9EEC][2018-10-24T14:04:48]i052: Condition 'VersionNT < v10.0 OR CBNumber >= 14393' evaluates to false.
[933C:9EEC][2018-10-24T14:04:48]e000: Windows 10 Anniversary Update (14393) or later is required to run this application.
[933C:9EEC][2018-10-24T14:04:48]e000: Error 0x81f40001: Bundle condition evaluated to false: VersionNT < v10.0 OR CBNumber >= 14393
[933C:9EEC][2018-10-24T14:04:48]i199: Detect complete, result: 0x0

Could you please assist with troubleshooting? I am on Windows 10 Pro 10.0.10240 which I beleive should include the Anniversary Update

Cheers, Aleksei

Attachments (1)

CyberDuckError.JPG (43.2 KB) - added by alekslarionov 8 weeks ago.

Download all attachments as: .zip

Change History (4)

Changed 8 weeks ago by alekslarionov

comment:1 Changed 8 weeks ago by yla

  • Description modified (diff)

comment:2 Changed 8 weeks ago by yla

  • Resolution set to worksforme
  • Status changed from new to closed

Version 10.0.10240 is the initial Windows 10 version (1507). The anniversary version is version 10.0.14393 (1607). Please update your system.

comment:3 Changed 8 weeks ago by dkocher

  • Summary changed from Cyber Duck Setup Failed to Windows 10 Anniversary Update (14393) or later is required to run this application
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