Cyberduck Mountain Duck CLI

#10677 closed defect (duplicate)

Downloading from S3 receiving error message request signature doesn't match

Reported by: techlkny Owned by: dkocher
Priority: normal Milestone: 7.0
Component: s3 Version: 6.9.4
Severity: normal Keywords:
Cc: Architecture:
Platform: macOS 10.14

Description (last modified by dkocher)


I looked through the current tickets out there and the most recent one is from over a year ago on a different version.

The error message I'm receiving during a download is:

"file name and directory" - The request signature we calculated does not match the signature you provided. Check your key and signing method. Please contact your web hosting service provider for assistance.

I have been in contact with Amazon and updated and resubmitted my security keys but it doesn't seem to have solved the problem.

I'm running this on a Mac 10.14 with cyberduck version 6.9.4 (30164)

Change History (5)

comment:1 Changed on Apr 14, 2019 at 3:50:19 PM by dkocher

  • Component changed from core to s3
  • Milestone set to 6.9.5
  • Owner set to dkocher

What is the key of the file you are trying to download?

comment:2 Changed on Apr 14, 2019 at 3:50:26 PM by dkocher

  • Description modified (diff)

comment:3 Changed on Apr 14, 2019 at 3:57:20 PM by dkocher

Possible duplicate of #9914.

comment:4 Changed on Apr 15, 2019 at 8:10:54 PM by dkocher

  • Resolution set to duplicate
  • Status changed from new to closed

comment:5 Changed on Jun 4, 2019 at 2:20:54 PM by dkocher

  • Milestone changed from 6.9.5 to 7.0

Ticket retargeted after milestone deleted

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