Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Changed by Apple ID for Apple Store #10804

Closed
cyberduck opened this issue Sep 13, 2019 · 3 comments
Closed

Changed by Apple ID for Apple Store #10804

cyberduck opened this issue Sep 13, 2019 · 3 comments
Labels
appstore Mac App Store bug thirdparty Issue caused by third party

Comments

@cyberduck
Copy link
Collaborator

0dade7b created the issue

Hi, I bought cyberduck through the Apple Store using Apple ID rrandor@gmail.com. I have deleted that Apple ID and am now only using Apple ID roger@canhealyourself.com. But I cant download a new or updated Cyberduck because, of course, Apple store wants the old ID. Can you resolve this? Thanks

@cyberduck
Copy link
Collaborator Author

@dkocher commented

Please reach out to Apple App Store Support.

@cyberduck
Copy link
Collaborator Author

0dade7b commented

I did. THey wouldnt help.

@cyberduck
Copy link
Collaborator Author

@dkocher commented

I am sorry but we are unable to assist with purchases in the Mac App Store. I assume that your purchase history is lost if you deleted your previous Apple ID instead of renaming it.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
appstore Mac App Store bug thirdparty Issue caused by third party
Projects
None yet
Development

No branches or pull requests

1 participant