Cyberduck Mountain Duck CLI

#10821 closed defect (thirdparty)

Stran Promotional Solutions access

Reported by: NetCov Owned by:
Priority: high Milestone:
Component: documentation Version: 7.1
Severity: normal Keywords:
Cc: nseagers@… Architecture:
Platform:

Description

Hello,

I work with Network Coverage, MSP for Stran Promotional Solutions. Ethan Grant provisioned Mountain Duck for the company but terminated his employment there. Neither Network Coverage nor Stran Promotional Solutions has any documentation or credentials in regards to admin/security access for the cloud service. For reference, the server number is 23.92.17.97 using SFTP protocol. In this particular contest the user Lee Cohen (lcohen) is trying to give Nicole Wilhelm (nwilhelm) access to his user folder. Please advise on how best to affect permissions changes and if Network Coverage can be granted access to do. For reference I have Cc'd Nick Seagers, Director of Operations at Stran.

Thank you Casey Mello IT Specialist Network Coverage

Change History (1)

comment:1 Changed on Oct 5, 2019 at 12:19:20 PM by dkocher

  • Resolution set to thirdparty
  • Status changed from new to closed
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