Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Uploading large files to an online-only OneDrive Cryptomator vault always cancels with "Internal server error" #10859

Closed
cyberduck opened this issue Oct 31, 2019 · 5 comments
Closed

Uploading large files to an online-only OneDrive Cryptomator vault always cancels with "Internal server error" #10859

cyberduck opened this issue Oct 31, 2019 · 5 comments
Assignees
@AliveDevil
Labels
bug fixed high priority onedrive OneDrive Protocol Implementation
Milestone
7.2

Comments

@cyberduck
Copy link
Collaborator

ce6d08c created the issue

Hi,

there's an issue with the newest version of Cyberduck that keeps the user from uploading large files (I've tried to upload an 8 GB file) to an online-only OneDrive Cryptomator vault.

It starts uploading but always stops with an error message "Internal server error" - there's no sign on when it stops. Sometimes after 100 MB, sometimes after 500 MB, but it never succeeds.

I've tried with the last three versions of Cyberduck but they all fail.

To reproduce this, just try to upload a single large file to an online-only Cryptomator vault on OneDrive.

Please analyze and fix this issue.

Attachments
@cyberduck
Copy link
Collaborator Author

ce6d08c commented

Any news here? This is quite a serious issue. I can help if there are any problems in reproducing it.

@cyberduck
Copy link
Collaborator Author

adc75a0 commented

Hi,

Thanks for reaching out and apologies for the belated answer.

I've tried to reproduce the described issue but can't reproduce it at all.

Please send us the transfer transcript entries right after the issue occurs again.
To reach the transcript entries choose View → Toggle Log Drawer while the Cyberduck transfer window is in focus. Right after you can see the log drawer attempt to upload a large file and if it fails, send us the entries in a text file.

– Laura

@cyberduck
Copy link
Collaborator Author

ce6d08c commented

Hi,

I've attached the file Log.txt. The error comes out of nowhere and unfortunately it's not possible to resume the upload altogether.

I've tried uploading the Windows 10 ISO file which can be downloaded from here: https://software-download.microsoft.com/db/Win10_1909_German_x64.iso?t=1a1fd620-0189-429f-b695-e196c7af9586&e=1574060526&h=2be821c93889af51d784bd866588b004

I'm not sure how long the link is valid, but you can always go to this page (in German) and download it: https://winfuture.de/downloadvorschalt,3891.html

Best regards,
rootie

@cyberduck
Copy link
Collaborator Author

@AliveDevil commented

OneDrive accepts your upload with an HTTP/1.1 500 Internal Server Error - which in terms means that the OneDrive server went into an invalid state rendering your upload unusable.
I tried reproducing your issue but haven't been able to get any error - a Windows ISO has been successfully transferred to OneDrive - though it's not been in the FRA-datacenter.
We are looking into improving the situation here to retry uploading a fragment at a later time.

@cyberduck
Copy link
Collaborator Author

@dkocher commented

In 06c0d62.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Assignees

@AliveDevil AliveDevil

Labels
bug fixed high priority onedrive OneDrive Protocol Implementation
Projects
None yet
Milestone
7.2
Development

No branches or pull requests
2 participants
@AliveDevil @cyberduck