Cyberduck Mountain Duck CLI

#10954 closed defect (fixed)

Latest Mountain Duck upgrade Broke Things

Reported by: redesigned Owned by:
Priority: high Milestone:
Component: core Version: 7.2.4
Severity: normal Keywords: mountain duck pipe being closed
Cc: Architecture: Intel
Platform:

Description

This morning I received a notice to upgrade from Mountain Duck 3.3.3.15387 to 3.3.4.15443

The upgrade failed with the message: 0x800700e8 - The pipe is being closed.

Now I cannot uninstall, repair, reinstall, upgrade Mountain Duck without getting that error. Even the uninstall through windows 10 fails.

I've rebooted numerous times with no luck.

How can I fix this issue?

Attachments (2)

Mountain_Duck_20200121123014.log (9.8 KB) - added by redesigned on Jan 21, 2020 at 9:03:13 PM.
log file
mountain_duck.jpg (82.0 KB) - added by redesigned on Jan 21, 2020 at 9:03:41 PM.
error message

Download all attachments as: .zip

Change History (3)

Changed on Jan 21, 2020 at 9:03:13 PM by redesigned

log file

Changed on Jan 21, 2020 at 9:03:41 PM by redesigned

error message

comment:1 Changed on Jan 21, 2020 at 9:12:01 PM by redesigned

  • Resolution set to fixed
  • Status changed from new to closed

Ah Ha! Figured out the issue. BitDefender is flagging the installer as containing 2 trojens. I'm going to assume these are both false positives and that you'll need to contact them to get the signatures adjusted so your software is no longer flagged?

In the meantime, disabling BitDefender allows for the install/uninstall/repair/upgrade process to work.

Thanks!

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