Cyberduck Mountain Duck CLI

#10982 closed defect (worksforme)

Unable to connect to my NAS through SSH

Reported by: curro88 Owned by: lvogt
Priority: normal Milestone:
Component: sftp Version: 7.2.5
Severity: normal Keywords: ssh
Cc: Architecture: Intel
Platform: macOS 10.12

Description

Hi there!

I've been using Cyberduck to connect my Raspberry Pi 3 trought SSH since a long time ago withouth issues but when I try to connect to my Synology NAS I always receive a Failed connection message. If I use Terminal everything it's ok so... what could be happening?

These are the messages that I receive from the Console:

Cyberduck (libcore.dylib): <<chan#0 / chanreq for subsystem>> woke to: net.schmizz.sshj.connection.ConnectionException: Request failed
symptomsd (SymptomEvaluator): a wifi flow named ch.sudo.cyberduck is ignored (directly reachable target)

Thanks in advance,

curro88

Attachments (2)

cyberduck.mbp55.log (247.3 KB) - added by curro88 on Apr 22, 2020 at 6:14:19 PM.
Log from a MacBookPro5,5 on High Sierra
cyberduck.mba42.log (230.5 KB) - added by curro88 on Apr 22, 2020 at 6:14:41 PM.
Log from a MacBookAir4,2 on Sierra

Download all attachments as: .zip

Change History (5)

comment:1 Changed on Apr 22, 2020 at 11:52:44 AM by lvogt

  • Owner set to lvogt
  • Status changed from new to assigned

Hi curro88,

Please send us the logging output with debug logging enabled right after an unsuccessful connection attempt.

For more information on how to enable debug logging and where to find the logging output refer to our FAQ.

– Laura

Changed on Apr 22, 2020 at 6:14:19 PM by curro88

Log from a MacBookPro5,5 on High Sierra

Changed on Apr 22, 2020 at 6:14:41 PM by curro88

Log from a MacBookAir4,2 on Sierra

comment:2 Changed on May 22, 2020 at 9:23:13 AM by dkocher

2020-04-22 18:43:07.850668+0200 0x1112e3   Info        0x0                  26993  Cyberduck: (libcore.dylib) [ch.sudo.cyberduck.Thread-61 net.schmizz.sshj.connection.channel.direct.SessionChannel] Will request `sftp` subsystem
2020-04-22 18:43:08.212157+0200 0x1112e3   Error       0x0                  26993  Cyberduck: (libcore.dylib) [ch.sudo.cyberduck.Thread-61 net.schmizz.concurrent.Promise] <<chan#0 / chanreq for subsystem>> woke to: net.schmizz.sshj.connection.ConnectionException: Request failed
2020-04-22 18:43:08.215454+0200 0x1112e3   Default     0x0                  26993  Cyberduck: (libcore.dylib) [ch.sudo.cyberduck.Thread-61 ch.cyberduck.core.sftp.SFTPSession] Disconnected BY_APPLICATION
2020-04-22 18:43:08.223949+0200 0x1112e3   Default     0x0                  26993  Cyberduck: (libcore.dylib) [ch.sudo.cyberduck.Thread-61 ch.cyberduck.core.threading.AbstractRetryCallable] Retry for failure BackgroundException{class=class ch.cyberduck.core.exception.ConnectionRefusedException, file=null, message='Falló la conexión', detail='Request failed.', cause='net.schmizz.sshj.connection.ConnectionException: Request failed'} with delay of 0s

comment:3 Changed on May 22, 2020 at 9:23:35 AM by dkocher

  • Component changed from core to sftp
  • Resolution set to worksforme
  • Status changed from assigned to closed

Please make sure the sftp subsystem is enabled on the SSH server.

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