Cyberduck Mountain Duck CLI

#11072 closed defect (worksforme)

Can't connect to a client's S3 server

Reported by: dbowen Owned by: dbowen
Priority: high Milestone:
Component: s3 Version: 7.3.1
Severity: blocker Keywords: Bucket Name, Path
Cc: Architecture: Intel
Platform: macOS 10.14



A client has asked me to use their Amazon S3 credentials to get files off their server, however they require that I also use a specific "bucket name" to connect correctly.

My client shared a screenshot of their cyberduck UI (version 7.3.1) that has extra options at the bottom of their "Open Connection" window. The three options in the extra options are: 1) Path, 2) Connect Mode, and 3) Encoding.

The Path option is where I should put their Bucket Name, however I do not have those options in my client. There is no "extra options" at the bottom of my Open Connection window. The last option in my Open Connection window is "add to keychain".

My question is, how do I input a Bucket Name or Path so I can connect to my client's server? I have the access Key ID and Secret Access Key, but that's not enough to connect.


Change History (2)

comment:1 Changed on Jun 16, 2020 at 5:32:31 PM by dbowen

  • Owner set to dbowen

comment:2 Changed on Jun 16, 2020 at 6:41:53 PM by dkocher

  • Resolution set to worksforme
  • Status changed from new to closed

Create a bookmark instead which has the additional options.

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