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Cannot Connect To Server With SFTP Or SSL #11145

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cyberduck opened this issue Aug 18, 2020 · 1 comment
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Cannot Connect To Server With SFTP Or SSL #11145

cyberduck opened this issue Aug 18, 2020 · 1 comment
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bug core thirdparty Issue caused by third party

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@cyberduck
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30fcfd4 created the issue

I can connect to server with FTP, but not SFTP or SSL
Hosting provider says problem is with CyberDuck and to use Filezilla

FTP connection works fine -
URL ftp://s6.asurahosting.com
Server s6.asurahosting.com
Port 21
Web URL https://s6.asurahosting.com:2083

Hosting provider says to use IP 207.180.255.84 for SFTP and SSL instead of s6.asurahosting.com.
URL changes to -
sftp://207.180.255.84:21, and
ftps://207.180.255.84

Are the settings correct?
What could be causing CyberDuck to fail to connect to server with SFTP and SSL connections?
@cyberduck
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@dkocher commented

Please try using FTP-TLS which should work. A SFTP server does not seem to be running. For further help please contact the hosting service provider.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 27, 2021
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@cyberduck