Cyberduck Mountain Duck CLI

#11335 closed defect (worksforme)

Unable to download files marked as abusive

Reported by: scrutinizer Owned by: dkocher
Priority: normal Milestone:
Component: googledrive Version: 7.7.1
Severity: critical Keywords:
Cc: Architecture: Intel
Platform: Mac OS X 10.9

Description

Cyberduck occasionally fails to download files from Google Drive. One file is success, another - failure. The format when such a random failure occurs most oftenly is a zipped archive (ZIP). The path of the error is unpredictable. It's not the size because the file that failed was only ~16 MB. I tested against larger files, they were OK, I tested against disk images, that was success too. The issue hits zip files. I was able to download from Google Drive in Firefox albeit not before dismissing some warning about its inability to check for viruses which is bollocks. This is a file I created and compressed. I tried to play with settings and unchecked "Segmented downloads with multiple connection" to no avail. I use a system proxy (Squid) but never seen any flaws with it.

Change History (7)

comment:1 Changed on Dec 1, 2020 at 11:20:14 PM by scrutinizer

  • Summary changed from Cyberduck randomly fails download zipped files from Google Drive to Cyberduck randomly fails to download zipped files from Google Drive

comment:2 follow-up: Changed on Dec 2, 2020 at 1:11:39 PM by dkocher

  • Component changed from core to googledrive
  • Owner set to dkocher
  • Summary changed from Cyberduck randomly fails to download zipped files from Google Drive to Unable to download files marked as abusive

You should get a prompt Acknowledge the risk of downloading known malware or other abusive file. with the option to continue the download.

comment:3 in reply to: ↑ 2 Changed on Dec 2, 2020 at 1:19:42 PM by scrutinizer

Replying to dkocher:

You should get a prompt Acknowledge the risk of downloading known malware or other abusive file. with the option to continue the download.

I get nothing. There’s only the option “Prompt” for “Existing” files under the “Downloads” section of preferences.

comment:4 follow-up: Changed on Dec 2, 2020 at 1:26:48 PM by dkocher

Can you please attach a screenshot of the error displayed.

comment:5 in reply to: ↑ 4 Changed on Dec 3, 2020 at 8:00:52 AM by scrutinizer

Replying to dkocher:

Can you please attach a screenshot of the error displayed.

It's not an error message, it's a status report in the Transfers window and is nothing special: name of the file, red dot, "Transfer Incomplete", the timestamp, and the cyberducksegment file in a download location. When I tried to download that file in Firefox I get the warning that the file "exceeds the maximum file size that Google can scan. This file might harm your computer, so only download this file if you understand the risks." without even providing details of why it thinks it can "harm my computer". So much for this annoying nannying from Google.

comment:6 follow-up: Changed on Jan 5, 2021 at 6:34:11 PM by dkocher

  • Resolution set to worksforme
  • Status changed from new to closed

Documentation in Abusive Files.

comment:7 in reply to: ↑ 6 Changed on Jan 6, 2021 at 5:30:09 AM by scrutinizer

Replying to dkocher:

Documentation in Abusive Files.

Well, I'm glad it works for you but I still can't download files marked as abusive with Cyberduck. I don't mind that but even the prompt about a "harmful" file to download replicating Google's one isn't shown to me. It just fails with an error message. Isn't there nothing that good be done about making it be raised when such a trouble crops up?

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