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Download is getting disconnected #11741

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cyberduck opened this issue Jul 28, 2021 · 5 comments
Closed

Download is getting disconnected #11741

cyberduck opened this issue Jul 28, 2021 · 5 comments
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bug high priority sftp SFTP Protocol Implementation thirdparty Issue caused by third party
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@cyberduck
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3020142 created the issue

when downloading the .gz extension file from a server using an SFTP connection always its getting failed. A normal log file with 8GB is downloading perfectly without any issues, but the .gz extension file with 10MB also is not getting download. Kindly fix it ASAP.


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@cyberduck
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@dkocher commented

Please provide the error message and consult the SFTP server logs.

@cyberduck
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3020142 commented

attached the screenshot, not sure from where I can take the logs for this.

@cyberduck
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3020142 commented

this is happening when trying to download .gz files, when trying to download a normal .log file it's working perfectly.

@cyberduck
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@dkocher commented

Please check the server log why the connection is closed.

@cyberduck
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3020142 commented

I already checked that and there are no issues, when I am trying with a different SFTP tool it's working fine, the issue is coming only when trying to download.gz file.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 27, 2021
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Labels
bug high priority sftp SFTP Protocol Implementation thirdparty Issue caused by third party
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