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Missing file without reason #11777

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cyberduck opened this issue Aug 24, 2021 · 1 comment
Closed

Missing file without reason #11777

cyberduck opened this issue Aug 24, 2021 · 1 comment
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bug cryptomator Cryptomator Vault high priority thirdparty Issue caused by third party

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@cyberduck
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a047070 created the issue

Hello,

I use Moutain Duck with CryptoMator integrated with Google Drive

I have a single safe where I put a series folder where there are subfolders and a film folder with all the films directly.

I uploaded all my data on it and did a scan.
After putting everything in order, I realized that after a scan I was missing 3 films noted as inaccessible.
I checked the file and his movies are indeed gone.
After re-uploading them a second time I did a new plex scan and this time other films were missing.
And so on.
With each scan I perform files get deleted.
This does not come from Plex because sometimes when I disconnect / reconnect cyberduck these files reappear (in duplicate as I re-uploaded these).

Impossible to understand this phenomenon which did not happen for the series.

I opened cyberduck on another machine and I can't see these missing files either.

Regards,

Mountain duck version: 4.7.0
Windows serveur 2016

@cyberduck
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@dkocher commented

Please reach out to [mailto:support@mountainduck.io].

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 27, 2021
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Labels
bug cryptomator Cryptomator Vault high priority thirdparty Issue caused by third party
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