Opened on Nov 27, 2007 at 2:21:44 PM
Closed on Jan 29, 2008 at 8:56:33 PM
Last modified on Sep 10, 2010 at 7:27:15 PM
#1356 closed defect (wontfix)
Permission error installing update
Reported by: | cwha@… | Owned by: | dkocher |
---|---|---|---|
Priority: | normal | Milestone: | |
Component: | core | Version: | 2.7.3 |
Severity: | normal | Keywords: | |
Cc: | Architecture: | ||
Platform: |
Description
I get this error when trying to install the latest update: Update Error! Cyberduck does not have permission to write to the application's directory! Are you running off a disk image? If not, ask your system administrator for help.
Yet, I am running as Administrator and entered the correct password when prompted.
I am on Mac OS X Version 10.4.11, 2Ghz Intel Core Duo, 1.5 GB 667 Mhz DDR2 SDRAM
Change History (6)
comment:1 Changed on Nov 29, 2007 at 2:56:24 PM by dkocher
- Resolution set to worksforme
- Status changed from new to closed
comment:2 Changed on Jan 15, 2008 at 6:56:37 PM by Jim Barry
- Resolution worksforme deleted
- Status changed from closed to reopened
I'm having this same problem on a new MacBook. I was ale to download most recent update and install on my imac. But now I am attempting to install on the macbook and I get this error. I've checked the permissions and everything seems to be fine there. So what else has to be done to get the update to work?
comment:3 Changed on Jan 29, 2008 at 8:51:56 PM by dkocher
- Summary changed from Unable to install updates to Permission error installing update
comment:4 Changed on Jan 29, 2008 at 8:56:33 PM by dkocher
- Resolution set to wontfix
- Status changed from reopened to closed
This is a Sparkle issue. Probably Cyberduck.app is owned by root? Refer to #149.
comment:5 Changed on Mar 10, 2008 at 11:57:18 PM by hawaiikaos@…
Had a similar problem, app that received the error was not in Applications directory. Moved it to Applications, problem was resolved.
comment:6 Changed on Sep 10, 2010 at 7:27:15 PM by dkocher
Make sure you are
- not running Cyberduck.app from a write protected volume.
- are the owner of the application (Check with File → Info in Finder.app)
- repair the permissions on your harddisk using Disk Utility.app.
Check your disk permissions using Disk Utility.app