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Is this server publicy reachable? This must be another issue, as failover to a negative response to PROT is implemented. Please post the full transcript from View → Log Drawer.
Under Data Channel Security I have enabled both; Try to use TLS for data channel and Use unsecured data channel if not supported.
But when I try to download a file from a ftp I get the following;
and then it fails and doesn't try to use unsecure data channel instead. All I get is an Failure dialog with the options to Cancel or Try Again.
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