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One folder stopped being displayed, but it is there according to the log. #4306

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cyberduck opened this issue Mar 15, 2010 · 3 comments
Closed

One folder stopped being displayed, but it is there according to the log. #4306

cyberduck opened this issue Mar 15, 2010 · 3 comments
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@dkocher
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bug ftp FTP Protocol Implementation worksforme

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@cyberduck
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c0afb25 created the issue

In my main root there is a folder (I created) called "Offload". Yesterday the folder stopping showing up. I checked via the GoDaddy web interface and it shows the folder. I downloaded the Transmit demo, and it shows the folder. I checked the Cyberduck log window, and it shows the folder. But, the Cyberduck GUI does NOT show the folder. Here a screen shot showing the problem - and I saved this JPEG in the Offload folder, thus providing it the folder really exists.

http://www.pebbleplacephotography.com/Offload/Cyberduck_Issue.jpg
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c0afb25 commented

Here is another screen shot showing Cyberduck and Transmit side by side:

http://www.pebbleplacephotography.com/Offload/GoDaddy_Support_Issue.jpg

Transmit shows the folder, but not Cyberduck. I've opened a ticket with GoDaddy to see if there is some parameter on their end which might be causing a conflict with Cyberduck.

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c0afb25 commented

Wanted to follow up on this. I tried using Transmit and CODA, both of those apps worked fine while Cyberduck continued to NOT show the folder. GoDaddy said it was a problem on my end and most likely some amiss with Cyberduck's cache. In this particular case I think GoDaddy was correct since every other FTP I tried plus GoDaddy's web interface all showed the folder.

About a week later Cyberduck righted itself. I have no idea why or how. I guessing something in the cache expired or deleted. It would be a nice to have a function whereby I can totally, and completely purge the cache.

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@dkocher commented

We would need the transcript from the log drawer which shows the raw directory listing to analyze this issue.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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@dkocher @cyberduck