Giving false "upload failed" errors #4323
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Exact example of error given (while uploading a group of 11 files): "FTP Error: Upload failed Actual file name was "babylon5.s02e09.dvdrip.proper-lol.avi", I'm not sure if the truncated display of the filename there means anything. |
Well, that last comment didn't format correctly... the quoted error was on 3 lines, the first starting "FTP Error", the second starting "/incoming/", the third starting "Cannot access". |
Can you post the transcript by toggling the log from the error message at the bottom. The issue is most probably that either the permissions or the timestamp of the file uploaded cannot be changed. |
Here's a log after uploading a different set of files (the failed one was /incoming/Babylon 5/Season 2/babylon5.s02e12.dvdrip.xvid-sfm.avi - this time no filename truncation): 213 modify=20100406052324; /incoming/Babylon 5/Season 2/babylon5.s02e20.dvdrip.xvid-sfm.avi It seems that the transcript only goes so far back, and doesn't show the transfer for the relevant file. The FTP server in question doesn't allow files to be deleted/changed after they've been uploaded (at least, if I try to do such things as a separate action), and is on a Windows machine where permissions are (presumably) irrelevant, however the odd thing about this error is that it's not at all consistent. Sometimes I'll upload a bunch of files, and everything's fine, other times I get this odd error. |
Ok, finally I got this error happening to one of the last files transferred, so it's all in the transcript: MFMT 20100420124729 Gag.Real.DVDRip.XviD-SFM.avi 213 modify=20100420124729; /incoming/Babylon 5/Season 4/Extras/Gag.Real.DVDRip.XviD-SFM.avi PASV 227 Entering Passive Mode (192,168,1,106,214,237) STOR No.Surrender.No.Retreat.DVD.Suite.DVDRip.XviD-SFM.avi 150 Connection accepted 226 Transfer OK MFMT 20100420183244 No.Surrender.No.Retreat.DVD.Suite.DVDRip.XviD-SFM.avi 550 Cannot access file QUIT 221 Goodbye Again, this only seems to happen half the time. Also, the bug tracker doesn't seem to bother putting single new lines on their own line, hence the double spacing in the transcript. |
Replying to [comment:6 cyberduck@…]: Writing the modification date after the upload completes fails for the given file. This is possibly a permission issue with the server or even a bug. Try to also check Change permissions in the Upload Transfer preferences. |
I'm on an OS X 10.6 system, uploading to a Windows 7 machine. Occasionally when uploading a file to the Windows machine, I'll get a notification that the file transfer failed, saying "Cannot access file". However, the file has uploaded successfully to the Windows machine, as the checksums of the files on both machines match. I suppose this may be a quirk of whatever FTP server is on the Windows machine (it's not my machine), but even if it is a quirk of some FTP servers, it might not be a bad idea to have Cyberduck double check when it thinks a file hasn't uploaded successfully because of a 550 cannot access file error.
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