#5185 closed defect (thirdparty)
Incompatibility with Akamai Content Storage
Reported by: | molly@… | Owned by: | Molly Mahoney |
---|---|---|---|
Priority: | normal | Milestone: | |
Component: | ftp | Version: | 3.6.1 |
Severity: | normal | Keywords: | trouble loading |
Cc: | Architecture: | Intel | |
Platform: | Mac OS X 10.5 |
Description
I'm unable to upload or download files since upgrading to 3.6.1. I can see all my files and folders, but I get transfer incomplete messages when trying to use them. I've never had a problem before and used the last version without issue. HELP! I use cyberduck everyday!
Change History (7)
comment:1 Changed on Sep 14, 2010 at 5:54:15 PM by https://www.google.com/accounts/o8/id?id=aitoawnzxrg0ismiev-pzjlxzx0xuq51y0jgiqm
comment:2 follow-ups: ↓ 3 ↓ 4 Changed on Sep 14, 2010 at 9:09:25 PM by dkocher
Post the transcript from the log drawer.
comment:3 in reply to: ↑ 2 Changed on Sep 15, 2010 at 12:17:47 AM by https://www.google.com/accounts/o8/id?id=aitoawnyhsaaasuv-uf-11jtfjscnz74m4xcs-0
Replying to dkocher:
Post the transcript from the log drawer.
I have similar problems in that my transfers intermittently fail. My log drawer remains empty even when there is an error. Cyberduck also disconnects after each successful or unsuccessful transfer unless I set the preferences to transfer files using a new connection, which is much slower. Disconnection occurs after a brief color wheel. Cyberduck 3.6.1 is also slow in recognizing drag-and-drop events from CD to Finder, but not the other way around.
comment:4 in reply to: ↑ 2 ; follow-up: ↓ 5 Changed on Sep 15, 2010 at 4:55:08 PM by https://www.google.com/accounts/o8/id?id=aitoawnzxrg0ismiev-pzjlxzx0xuq51y0jgiqm
Replying to dkocher:
Post the transcript from the log drawer.
220 Akamai Content Storage FTP Server AUTH TLS 234 AUTH TLS successful USER maxpreps_intern 331 Password required for maxpreps_intern. PASS ******** 230 User maxpreps_intern logged in. PBSZ 0 200 PBSZ 0 successful PROT P 200 Protection set to Private FEAT 211-Features: MDTM REST STREAM SIZE AUTH TLS PBSZ PROT 211 End CWD /shardy 250 CWD command successful. TYPE I 200 Type set to I PASV 227 Entering Passive Mode (72,246,193,25,219,127). PORT 129,228,208,112,223,232 200 PORT command successful RETR charonpeake.mov QUIT 220 Akamai Content Storage FTP Server AUTH TLS 234 AUTH TLS successful USER maxpreps_intern 331 Password required for maxpreps_intern. PASS ******** 230 User maxpreps_intern logged in. PBSZ 0 200 PBSZ 0 successful PROT P 200 Protection set to Private FEAT 211-Features: MDTM REST STREAM SIZE AUTH TLS PBSZ PROT 211 End CWD /shardy 250 CWD command successful. TYPE I 200 Type set to I PASV 227 Entering Passive Mode (72,246,193,16,211,145). PORT 129,228,208,112,224,0 200 PORT command successful RETR charonpeake.mov QUIT
comment:5 in reply to: ↑ 4 Changed on Sep 16, 2010 at 1:38:28 PM by dkocher
Replying to https://www.google.com/accounts/o8/id?id=aitoawnzxrg0ismiev-pzjlxzx0xuq51y0jgiqm:
Replying to dkocher: PASV 227 Entering Passive Mode (72,246,193,25,219,127). PORT 129,228,208,112,223,232 200 PORT command successful RETR charonpeake.mov QUIT }}}
From the transcript it looks like there was an error connecting to 72.246.193.16 on port 54161. I then falls back to active connect mode but that fails, too.
comment:6 Changed on Sep 26, 2010 at 9:13:52 PM by dkocher
- Component changed from core to ftp
- Priority changed from highest to normal
- Severity changed from major to normal
- Summary changed from can't upload or download to Incompatibility with Akamai Content Storage
The original issue is possibly a duplicate for #5087. But the transcript from connecting to Akamai looks like another issue.
comment:7 Changed on Nov 19, 2010 at 3:39:22 PM by dkocher
- Resolution set to thirdparty
- Status changed from new to closed
I am having the same issue. Can anyone help out? I am falling behind by not being able to download files. Thank you for your help!