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Incompatibility with Akamai Content Storage #5185

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cyberduck opened this issue Sep 13, 2010 · 6 comments
Closed

Incompatibility with Akamai Content Storage #5185

cyberduck opened this issue Sep 13, 2010 · 6 comments
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bug ftp FTP Protocol Implementation thirdparty Issue caused by third party

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@cyberduck
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ee41874 created the issue

I'm unable to upload or download files since upgrading to 3.6.1. I can see all my files and folders, but I get transfer incomplete messages when trying to use them. I've never had a problem before and used the last version without issue. HELP! I use cyberduck everyday!

@cyberduck
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99a4d6b commented

I am having the same issue. Can anyone help out? I am falling behind by not being able to download files. Thank you for your help!

@cyberduck
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@dkocher commented

Post the transcript from the log drawer.

@cyberduck
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cdcf58d commented

Replying to [comment:2 dkocher]:

Post the transcript from the log drawer.

I have similar problems in that my transfers intermittently fail. My log drawer remains empty even when there is an error. Cyberduck also disconnects after each successful or unsuccessful transfer unless I set the preferences to transfer files using a new connection, which is much slower. Disconnection occurs after a brief color wheel. Cyberduck 3.6.1 is also slow in recognizing drag-and-drop events from CD to Finder, but not the other way around.

@cyberduck
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99a4d6b commented

Replying to [comment:2 dkocher]:

Post the transcript from the log drawer.

220 Akamai Content Storage FTP Server
AUTH TLS
234 AUTH TLS successful
USER maxpreps_intern
331 Password required for maxpreps_intern.
PASS ********
230 User maxpreps_intern logged in.
PBSZ 0
200 PBSZ 0 successful
PROT P
200 Protection set to Private
FEAT
211-Features:
 MDTM
 REST STREAM
 SIZE
 AUTH TLS
 PBSZ
 PROT
211 End
CWD /shardy
250 CWD command successful.
TYPE I
200 Type set to I
PASV
227 Entering Passive Mode (72,246,193,25,219,127).
PORT 129,228,208,112,223,232
200 PORT command successful
RETR charonpeake.mov
QUIT
220 Akamai Content Storage FTP Server
AUTH TLS
234 AUTH TLS successful
USER maxpreps_intern
331 Password required for maxpreps_intern.
PASS ********
230 User maxpreps_intern logged in.
PBSZ 0
200 PBSZ 0 successful
PROT P
200 Protection set to Private
FEAT
211-Features:
 MDTM
 REST STREAM
 SIZE
 AUTH TLS
 PBSZ
 PROT
211 End
CWD /shardy
250 CWD command successful.
TYPE I
200 Type set to I
PASV
227 Entering Passive Mode (72,246,193,16,211,145).
PORT 129,228,208,112,224,0
200 PORT command successful
RETR charonpeake.mov
QUIT

@cyberduck
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@dkocher commented

Replying to [comment:4 https://www.google.com/accounts/o8/id?id=aitoawnzxrg0ismiev-pzjlxzx0xuq51y0jgiqm]:

Replying to [comment:2 dkocher]:
PASV
227 Entering Passive Mode (72,246,193,25,219,127).
PORT 129,228,208,112,223,232
200 PORT command successful
RETR charonpeake.mov
QUIT
}}}

From the transcript it looks like there was an error connecting to 72.246.193.16 on port 54161. I then falls back to active connect mode but that fails, too.

@cyberduck
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@dkocher commented

The original issue is possibly a duplicate for #5087. But the transcript from connecting to Akamai looks like another issue.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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