Cyberduck Mountain Duck CLI

#5420 closed defect (worksforme)

Automatic updates fail with proxy firewall

Reported by: spazthecat Owned by:
Priority: normal Milestone: 4.1
Component: core Version: 4.0b5
Severity: normal Keywords:
Cc: Architecture:
Platform: Windows 7

Description (last modified by dkocher)

After the program launches, it correctly checks for updates and detects that an update is available but it fails to download the update. The error recieved is:

An error occured during installation. Please try again later. The update failed to download

It might be because I am behind a corporate proxy firewall. I looked for a setting to define a proxy in the application but did not find one.

Change History (4)

comment:1 Changed on Nov 10, 2010 at 1:29:51 PM by dkocher

  • Description modified (diff)
  • Summary changed from Automatic updates fail to Automatic updates fail with proxy firewall

comment:2 Changed on Nov 16, 2010 at 5:59:46 PM by dkocher

  • Milestone set to 4.0b7

comment:3 Changed on Nov 29, 2010 at 9:36:59 AM by yla

Can you please try to run the updater (wyUpdate.exe) manually and to report back? It's located in the Cyberduck installation directory.

comment:4 Changed on Jun 3, 2011 at 8:54:17 AM by dkocher

  • Resolution set to worksforme
  • Status changed from new to closed

Running the updater executable manually worked as expected. The latest beta version downloaded and installed without issue.

Last edited on Jun 3, 2011 at 9:16:18 AM by dkocher (previous) (diff)
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