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Automatic updates fail with proxy firewall #5420

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cyberduck opened this issue Nov 9, 2010 · 2 comments
Closed

Automatic updates fail with proxy firewall #5420

cyberduck opened this issue Nov 9, 2010 · 2 comments

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@cyberduck
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585c1e7 created the issue

After the program launches, it correctly checks for updates and detects that an update is available but it fails to download the update. The error recieved is:

An error occured during installation. Please try again later. The update failed to download

It might be because I am behind a corporate proxy firewall. I looked for a setting to define a proxy in the application but did not find one.

@cyberduck
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@ylangisc commented

Can you please try to run the updater (wyUpdate.exe) manually and to report back? It's located in the Cyberduck installation directory.

@cyberduck
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@dkocher commented

Running the updater executable manually worked as expected. The latest beta version downloaded and installed without issue.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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