Cyberduck Mountain Duck CLI

Opened 8 years ago

Closed 7 years ago

Last modified 7 years ago

#5570 closed defect (worksforme)

Files not Shown

Reported by: maz73 Owned by: dkocher
Priority: normal Milestone: 4.0
Component: googledrive Version: 4.0b8
Severity: major Keywords:
Cc: Architecture: Intel
Platform: Windows 7

Description

Hi,

I am using 4.0b8(8071) same as the pre-Versions, i can log in - but i can not see any files or folders. If I am creating a new folder it ist there directely in GoogleDocs.

Do you have any soloutions for this problem`?

Thanks

Change History (13)

comment:1 Changed 8 years ago by dkocher

Please check that your login credentials username match the email address that is the owner of the documents.

comment:2 Changed 7 years ago by lyne.eaker

I am having mostly the same issue. Using CyderDuck Version 3.8.1 (7954), I can login to GoogleDocs (connection is made) but see no files and no directories (yes, I have some). I can; however, create a directory with CyberDuck that DOES APPEAR in GoogleDocs, but does NOT APPEAR in CyberDuck. This suggests that CyberDuck is indeed connected to the correct Google Docs account, but that it does not display files or folders.

comment:3 Changed 7 years ago by dkocher

Can you make sure that you login in with the email address that is equal to the owner of the documents.

comment:4 Changed 7 years ago by lyne.eaker

Yes, I am logging in with my primary gmail address and I also tried with my secondary email address. No difference in behaviour.

comment:5 follow-up: Changed 7 years ago by dkocher

Can you post the file cyberduck.log in the Cyberduck AppData directory.

comment:6 Changed 7 years ago by dkocher

  • Milestone set to 4.0b9
  • Summary changed from Google Docs - Files not Shown to Files not Shown

comment:7 in reply to: ↑ 5 ; follow-up: Changed 7 years ago by lyne.eaker

Replying to dkocher:

Can you post the file cyberduck.log in the Cyberduck AppData directory.

I cannot find a "cyberduck.log" file. I am on Mac OS X, not Windows. Perhaps this should move to a new ticket number?

comment:8 in reply to: ↑ 7 Changed 7 years ago by dkocher

Replying to lyne.eaker:

Replying to dkocher:

Can you post the file cyberduck.log in the Cyberduck AppData directory.

I cannot find a "cyberduck.log" file. I am on Mac OS X, not Windows. Perhaps this should move to a new ticket number?

On Mac, you find any related output in the system.log (/Applications/Utilities/Console.app).

comment:9 follow-up: Changed 7 years ago by dkocher

Please enable debug logging and me any output in in the system.log (/Applications/Utilities/Console.app) after restarting Cyberduck and attempting to connect.

comment:10 in reply to: ↑ 9 ; follow-up: Changed 7 years ago by lyne.eaker

Log file created and saved. How shall I get it to you? It is quite large and not appropriate to paste into this reply.

comment:11 in reply to: ↑ 10 Changed 7 years ago by dkocher

Replying to lyne.eaker:

Log file created and saved. How shall I get it to you? It is quite large and not appropriate to paste into this reply.

You can send it to feedback@….

comment:12 Changed 7 years ago by dkocher

  • Resolution set to worksforme
  • Status changed from new to closed

As of r8231 files are displayed when case-sensitivity of login is different from owner of the document.

comment:13 Changed 7 years ago by dkocher

  • Milestone changed from 4.0b9 to 4.0

With r8379 and update of the core library in r8377 now all documents reagardless of the document owner are listed.

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