Opened on Dec 28, 2010 at 8:45:49 PM
Closed on Dec 30, 2010 at 2:10:00 PM
Last modified on Jan 6, 2011 at 8:38:48 PM
#5598 closed defect (worksforme)
Check for Update broken
Reported by: | griffgirl | Owned by: | |
---|---|---|---|
Priority: | normal | Milestone: | |
Component: | website | Version: | 3.8.1 |
Severity: | normal | Keywords: | |
Cc: | Architecture: | Intel | |
Platform: | Mac OS X 10.5 |
Description
The Check for Update menu option results in "Update Error! An error occurred in retrieving update information. Please try again later." This has occurred since I updated to 3.8.1.
Status bar at bottom of window display is erratic, often "flickering" during file transfer and often remainls "flickering" once transfer is complete, resulting in uncertainty if file uploads are successful or not.
Change History (9)
comment:1 Changed on Dec 29, 2010 at 12:13:39 PM by dkocher
- Summary changed from Check for Update broken, upload/download status bar erratic to Check for Update broken
comment:2 Changed on Dec 30, 2010 at 2:10:00 PM by dkocher
- Component changed from core to website
- Resolution set to worksforme
- Status changed from new to closed
comment:3 follow-up: ↓ 4 Changed on Jan 3, 2011 at 3:08:00 PM by punkerben
This should be still open, I reinstalled 3.8.1 on mac osX 10.5.8 and still get a error when checking for updates?
comment:4 in reply to: ↑ 3 Changed on Jan 3, 2011 at 3:17:28 PM by dkocher
comment:5 Changed on Jan 3, 2011 at 3:24:12 PM by punkerben
yes it asks to open through an application, when I click on cyberduck it give the same error.
comment:6 Changed on Jan 3, 2011 at 3:28:48 PM by dkocher
Can you check the setting in Preferences → Update.
comment:7 Changed on Jan 3, 2011 at 3:30:59 PM by punkerben
it is set to automatic and release
comment:8 Changed on Jan 3, 2011 at 4:10:15 PM by dkocher
Can you find any related output in the system.log (/Applications/Utilities/Console.app)?
comment:9 Changed on Jan 6, 2011 at 8:38:48 PM by dkocher
Duplicate in #5619.
Can you try accessing https://version.cyberduck.ch with your web browser.