Cyberduck Mountain Duck CLI

Opened on Dec 28, 2010 at 8:45:49 PM

Closed on Dec 30, 2010 at 2:10:00 PM

Last modified on Jan 6, 2011 at 8:38:48 PM

#5598 closed defect (worksforme)

Check for Update broken

Reported by: griffgirl Owned by:
Priority: normal Milestone:
Component: website Version: 3.8.1
Severity: normal Keywords:
Cc: Architecture: Intel
Platform: Mac OS X 10.5

Description

The Check for Update menu option results in "Update Error! An error occurred in retrieving update information. Please try again later." This has occurred since I updated to 3.8.1.

Status bar at bottom of window display is erratic, often "flickering" during file transfer and often remainls "flickering" once transfer is complete, resulting in uncertainty if file uploads are successful or not.

Change History (9)

comment:1 Changed on Dec 29, 2010 at 12:13:39 PM by dkocher

  • Summary changed from Check for Update broken, upload/download status bar erratic to Check for Update broken

Can you try accessing ​https://version.cyberduck.ch with your web browser.

comment:2 Changed on Dec 30, 2010 at 2:10:00 PM by dkocher

  • Component changed from core to website
  • Resolution set to worksforme
  • Status changed from new to closed

comment:3 follow-up: Changed on Jan 3, 2011 at 3:08:00 PM by punkerben

This should be still open, I reinstalled 3.8.1 on mac osX 10.5.8 and still get a error when checking for updates?

comment:4 in reply to: ↑ 3 Changed on Jan 3, 2011 at 3:17:28 PM by dkocher

Replying to punkerben:

This should be still open, I reinstalled 3.8.1 on mac osX 10.5.8 and still get a error when checking for updates?

Have you tried accessing the update ​link in your web browser?

comment:5 Changed on Jan 3, 2011 at 3:24:12 PM by punkerben

yes it asks to open through an application, when I click on cyberduck it give the same error.

comment:6 Changed on Jan 3, 2011 at 3:28:48 PM by dkocher

Can you check the setting in Preferences → Update.

comment:7 Changed on Jan 3, 2011 at 3:30:59 PM by punkerben

it is set to automatic and release

comment:8 Changed on Jan 3, 2011 at 4:10:15 PM by dkocher

Can you find any related output in the system.log (/Applications/Utilities/Console.app)?

comment:9 Changed on Jan 6, 2011 at 8:38:48 PM by dkocher

Duplicate in #5619.

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