New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Decomposed characters #5668
Comments
Server log shows:
|
This is a Unicode normalization issue. Looks like the server returns filenames in the listing that are decomposed but expects these to be in composed form in commands sent. Can you please post the output in the log drawer when listing a directory. |
If you set the hidden configuration option
it should work. |
I tried your suggested modification but it doesn't seem to work. Can I send you the logs via email? Because I dont want to post my server name, ip, usernames, ... on the web ! |
Replying to [comment:7 Grandeco]:
Mail to [mailto:feedback@cyberduck.ch] |
From the transcript it shows that the characters are sent from the server in decomposed form.
Either an issue with the client software or the server not normalizing file names. What is the client software used to upload these files? |
External users placed several files on our FTP server containing "special characters such as the:
´
and the¨
On the windows side this causes no problems what so ever.
On the mac side, which uses Cyberduck, the users can't download, move, remove, ... any of those files.
At first, there was a questionmark displayed on the location of those characters.
I followed your help page, which said I should change the text encoding.
This worked in displaying the characters, but we still aren't able to download those files.
The error returned states:
The same error is shown in the logs on the server (which i've included)
We've tested with the 2.x and the latest version 3.8.1, no difference.
All our machines are 10.6 MAC OS X (Intel core's).
If needed, you can contact me on my email adress. I would be happy to supply you with log or screenshots.
I hope I'm missing something so we can keep using Cyberduck !
Attachments
CyberduckError.xlsx
(11.1 KiB)The text was updated successfully, but these errors were encountered: