Cyberduck Mountain Duck CLI

#5682 closed defect (worksforme)

Folders not accessible

Reported by: stevelockridge Owned by: dkocher
Priority: high Milestone:
Component: ftp Version: 3.8.1
Severity: critical Keywords: files missing
Cc: stevelockridge@… Architecture: Intel
Platform: Mac OS X 10.6

Description

I logged into a client's server to download a few audio files. There are roughly 30 folders listed. ALL of them have a red icon in the lower right corner of the folder icon. When I open ANY of those folders, what I get is a subfolder with the same name, no files in either folder. The files in the root folder are visible.

I have logged into the same server using the same credentials with WS_FTP on a Windows computer, and all files are visible in the correct folders. Also, I have logged into other servers without any problems. I've checked my settings and they appear to be the same between this FTP account and others.

I tried to access the log drawer but either I don't know how it works or it is missing, also.

Thanks for your help.

Change History (4)

comment:1 Changed on Feb 2, 2011 at 8:15:52 AM by dkocher

Choose View → Toggle Log Drawer and paste the content here.

comment:2 Changed on Feb 2, 2011 at 8:16:06 AM by dkocher

  • Summary changed from Server Files Not Visible in Cyberduck to Folders not accessible

comment:3 Changed on Feb 4, 2011 at 11:16:09 AM by dkocher

Please reopen this ticket with the information transcript attached.

comment:4 Changed on Feb 4, 2011 at 11:16:19 AM by dkocher

  • Resolution set to worksforme
  • Status changed from new to closed
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