#5712 closed defect (fixed)
Uploading Issue: Files > 100MB
Reported by: | elee | Owned by: | dkocher |
---|---|---|---|
Priority: | normal | Milestone: | 4.0.2 |
Component: | googledrive | Version: | 3.8.1 |
Severity: | normal | Keywords: | |
Cc: | Architecture: | Intel | |
Platform: | Mac OS X 10.5 |
Description
Hi,
I've been trying to upload files larger than 100MB to Google Docs via Cyberduck. It always gives me an IO error and aborts the upload at 100.4MB. Is this a Cyberduck issue or a Google Docs API limitation? I know I can upload files > 100MB through the web interface for Google Docs.
Thanks.
Change History (11)
comment:1 Changed on Feb 20, 2011 at 11:25:01 AM by dkocher
- Component changed from google-storage to google-docs
comment:2 follow-up: ↓ 3 Changed on Feb 20, 2011 at 3:38:02 PM by elee
I only have Convert to Google Docs selected. I'm not using the OCR conversion setting.
The file types are *.mp3 and *.jar. Both would abort at 100.4MB.
Thanks.
comment:3 in reply to: ↑ 2 Changed on Feb 20, 2011 at 3:49:45 PM by dkocher
- Resolution set to thirdparty
- Status changed from new to closed
Replying to elee:
I only have Convert to Google Docs selected. I'm not using the OCR conversion setting.
The file types are *.mp3 and *.jar. Both would abort at 100.4MB.
You can only upload arbitrary file types if you have a Google Apps Premier account. Unfortunately this is a limitation imposed by the Google Docs API.
comment:4 follow-up: ↓ 6 Changed on Mar 3, 2011 at 3:22:06 PM by Martyn
Interestingly I do have a Google Apps Premier account (although now called Google Apps for Business) and I'm hitting the 100Mb limit. That said, I have also just started using their new paid storage for Google Apps as well..
comment:5 Changed on Mar 3, 2011 at 3:22:48 PM by Martyn
- Resolution thirdparty deleted
- Status changed from closed to reopened
comment:6 in reply to: ↑ 4 Changed on Mar 3, 2011 at 3:53:17 PM by dkocher
Replying to Martyn:
Interestingly I do have a Google Apps Premier account (although now called Google Apps for Business) and I'm hitting the 100Mb limit. That said, I have also just started using their new paid storage for Google Apps as well..
Please post the error message. Also, could you open a support ticket at Google Customer Support regarding this issue?
comment:7 Changed on Mar 4, 2011 at 10:40:15 AM by Martyn
The error is:
I/O Error: Upload failed Error writing request body to server
This is what's seen in the log window:
Authorization: <Not Logged> User-Agent: Cyberduck-3.8.1 (7954) GDocs-Java/3.0.0 GData-Java/1.40.2(gzip) Accept-Encoding: gzip GData-Version: 3.0 200 OK null: HTTP/1.1 200 OK GData-Version: 3.0 ETag: W/"Dk4NRHY8eit7ImA9Wx9aEk4." X-XSS-Protection: 1; mode=block Expires: Fri, 04 Mar 2011 10:36:36 GMT Last-Modified: Fri, 04 Mar 2011 10:36:35 GMT Server: GSE X-Content-Type-Options: nosniff Cache-Control: private, max-age=0, must-revalidate, no-transform X-Frame-Options: SAMEORIGIN Transfer-Encoding: chunked Vary: Accept, X-GData-Authorization, GData-Version Date: Fri, 04 Mar 2011 10:36:36 GMT Content-Encoding: gzip Content-Type: application/atom+xml; charset=UTF-8; type=feed POST https://docs.google.com/feeds/default/private/full/folder%3Aroot/contents?convert=false Content-Type: multipart/related;boundary="----=_Part_1_10597607.1299234996221" Authorization: <Not Logged> User-Agent: Cyberduck-3.8.1 (7954) GDocs-Java/3.0.0 GData-Java/1.40.2(gzip) Accept-Encoding: gzip GData-Version: 3.0
comment:8 Changed on Mar 7, 2011 at 8:56:43 PM by Martyn
I opened a thread here:
which states:
For files larger than 100MB, you must use resumable upload. My assumption is that Cyberduck isn't using resumable upload here. You can contact them and ask them to switch it over.
comment:9 Changed on Mar 8, 2011 at 7:12:16 AM by dkocher
- Milestone set to 4.1
- Summary changed from Google Docs Uploading Issue: Files > 100MB to Uploading Issue: Files > 100MB
comment:10 Changed on Mar 8, 2011 at 7:51:46 AM by dkocher
Yet another variation of HTTP, unfortunately.
comment:11 Changed on Mar 18, 2011 at 12:59:55 PM by dkocher
- Milestone changed from 4.1 to 4.0.2
- Resolution set to fixed
- Status changed from reopened to closed
In r8578.
What file type and what are your settings in Preferences → Google Docs? In particular, try to turn off the OCR conversion setting. I will try to replicate the issue here.