Cyberduck Mountain Duck CLI

#5730 closed defect (thirdparty)

Uploaded files receiving Error 403 Forbidden

Reported by: jottster Owned by:
Priority: normal Milestone:
Component: core Version: 3.8.1
Severity: blocker Keywords: Error 403
Cc: Architecture:
Platform: Mac OS X 10.6

Description (last modified by dkocher)

Hi there,

I've been using Cyberduck to upload my podcast series for a little while now without running into any serious problems. However, recently I was forced to transfer all my files to a laptop as I was going overseas. I logged in to Cyberduck to view my files using the same server address as listed in iWeb (I'm not sure if this is the same address as was used on my old computer) and all appeared to be in order until I actually attempted to upload a new episode.

Everything went smoothly in the upload, but for some reason now whenever I click on the Web URL links for all of the uploaded files I receive a 403 Forbidden error, such as this http://72.167.232.229/Podcast/soundofthought.xml

I have researched the problem in depth but to no avail yet I am a novice in such matters so that comes as no surprise. Although I did try and follow the recommendations for Permission settings in both Preferences and Info of individual files: Read selected for Owner, Group and Others and just Write selected for Owner, but this hasn't helped either.

Any help would be most appreciated as I foolishly went and uploaded the .xml file before testing it and thus I have a new episode now available via iTunes that cannot be downloaded due to authorisation issues.

Thanks in advance, Scott

Here is a transcript from Toggle View:

NOOP
421 Timeout - try typing a little faster next time
220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 3 of 75 allowed.
220-Local time is now 16:16. Server port: 21.
220-This is a private system - No anonymous login
220 You will be disconnected after 3 minutes of inactivity.
AUTH TLS
234 AUTH TLS OK.
USER bwise15
331 User bwise15 OK. Password required
PASS ********
230-User bwise15 has group access to:  450     
230 OK. Current directory is /
PBSZ 0
200 PBSZ=0
PROT P
534 Fallback to [C]
FEAT
211-Extensions supported:
 EPRT
 IDLE
 MDTM
 SIZE
 REST STREAM
 MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
 MLSD
 TVFS
 ESTP
 PASV
 EPSV
 SPSV
 ESTA
 AUTH TLS
 PBSZ
 PROT
211 End.
CWD /Podcast
250 OK. Current directory is /Podcast
STAT /Podcast
500 Unknown command
PASV
227 Entering Passive Mode (72,167,232,229,195,107)
MLSD
150 Accepted data connection
type=cdir;sizd=4096;modify=20110225205637;UNIX.mode=0705;UNIX.uid=4961643;UNIX.gid=450;unique=16g2a942ad; .
type=pdir;sizd=24576;modify=20110225230446;UNIX.mode=0705;UNIX.uid=4961643;UNIX.gid=450;unique=16g1ac1017; ..
type=dir;sizd=4096;modify=20101105043002;UNIX.mode=0705;UNIX.uid=4961643;UNIX.gid=450;unique=16g27f4260; 01
type=dir;sizd=4096;modify=20101225000001;UNIX.mode=0705;UNIX.uid=4961643;UNIX.gid=450;unique=16g1ac1018; 02
type=dir;sizd=4096;modify=20110225202442;UNIX.mode=0705;UNIX.uid=4961643;UNIX.gid=450;unique=16g5c3291; 03
type=dir;sizd=4096;modify=20110225202436;UNIX.mode=0705;UNIX.uid=4961643;UNIX.gid=450;unique=16g1119fea; 04
type=file;size=4235;modify=20110225205637;UNIX.mode=0644;UNIX.uid=4961643;UNIX.gid=450;unique=16g2a942af; soundofthought.xml
226-Options: -a -l 
226 7 matches total
NOOP
200 Zzz...
CWD /Podcast/03
250 OK. Current directory is /Podcast/03
PASV
227 Entering Passive Mode (72,167,232,229,198,11)
MLSD
150 Accepted data connection
type=cdir;sizd=4096;modify=20110225202442;UNIX.mode=0705;UNIX.uid=4961643;UNIX.gid=450;unique=16g5c3291; .
type=pdir;sizd=4096;modify=20110225205637;UNIX.mode=0705;UNIX.uid=4961643;UNIX.gid=450;unique=16g2a942ad; ..
type=file;size=167388;modify=20101225000039;UNIX.mode=0644;UNIX.uid=4961643;UNIX.gid=450;unique=16g5c3292; Fiat Lux.jpg
type=file;size=200912395;modify=20101225003906;UNIX.mode=0644;UNIX.uid=4961643;UNIX.gid=450;unique=16g5c3293; Sound of Thought 03 | Fiat Lux.mp3
226-Options: -a -l 
226 4 matches total
NOOP
200 Zzz...
CWD /Podcast/02
250 OK. Current directory is /Podcast/02
PASV
227 Entering Passive Mode (72,167,232,229,196,189)
MLSD
150 Accepted data connection
type=cdir;sizd=4096;modify=20101225000001;UNIX.mode=0705;UNIX.uid=4961643;UNIX.gid=450;unique=16g1ac1018; .
type=pdir;sizd=4096;modify=20110225205637;UNIX.mode=0705;UNIX.uid=4961643;UNIX.gid=450;unique=16g2a942ad; ..
type=file;size=136775891;modify=20101105053838;UNIX.mode=0644;UNIX.uid=4961643;UNIX.gid=450;unique=16g1ac1019; Sound of Thought 02 _ Unfettered & Benji.mp3
type=file;size=131794;modify=20101105054336;UNIX.mode=0644;UNIX.uid=4961643;UNIX.gid=450;unique=16g2a942b0; Unfettered & Benji.jpg
226-Options: -a -l 
226 4 matches total

Change History (2)

comment:1 Changed on Feb 26, 2011 at 1:31:53 PM by dkocher

  • Description modified (diff)

comment:2 Changed on Feb 26, 2011 at 2:04:45 PM by dkocher

  • Resolution set to thirdparty
  • Status changed from new to closed

The issue could be that the group has no read right for the folder Podcast. Please contact your web hosting service provider for assistance.

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