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Upload fails #5783

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cyberduck opened this issue Mar 15, 2011 · 7 comments
Closed

Upload fails #5783

cyberduck opened this issue Mar 15, 2011 · 7 comments
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@dkocher
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bug cloudfiles Rackspace CloudFiles duplicate high priority
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4.0.2

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@cyberduck
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991a129 created the issue

Uploads to my Rackspace Cloud account are failing with the message "Transfer Incomplete" when uploading from Windows XP desktop. Uploads to that account work fine with the Mac version.

GET /v1/MossoCloudFS_(removed)/test?format=xml&prefix=&delimiter=%2F HTTP/1.1
X-Auth-Token: (removed)
Host: storage101.ord1.clouddrive.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.0.2 (8558) (Windows XP/5.1) (x86)
HTTP/1.1 200 OK
X-Container-Object-Count: 0
X-Container-Bytes-Used: 0
Content-Length: 74
Content-Type: application/xml; charset=utf8
Date: Tue, 15 Mar 2011 02:01:12 GMT
Connection: keep-alive
@cyberduck
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@dkocher commented

Please post the transcript from the log drawer of the Transfers window. (You might have to add the Log item to the toolbar of the Transfers window).

@cyberduck
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991a129 commented

GET /v1.0 HTTP/1.1
x-auth-user: (removed)
x-auth-key: (removed)
Host: auth.api.rackspacecloud.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.0.2 (8558) (Windows XP/5.1) (x86)
HTTP/1.1 204 No Content
Date: Tue, 15 Mar 2011 13:30:06 GMT
Server: Apache/2.2.3 (Mosso Engineering)
X-Storage-Url: https://storage101.ord1.clouddrive.com/v1/MossoCloudFS_0e9e41eb-15d8-4ec6-933e-5075088b5a9d
X-Storage-Token: 679a5d2f-0701-48f4-857d-99c450903cfa
X-CDN-Management-Url: https://cdn2.clouddrive.com/v1/MossoCloudFS_0e9e41eb-15d8-4ec6-933e-5075088b5a9d
X-Auth-Token: 679a5d2f-0701-48f4-857d-99c450903cfa
X-Server-Management-Url: https://servers.api.rackspacecloud.com/v1.0/568213
Content-Length: 0
Connection: close
Content-Type: application/octet-stream
GET /v1/MossoCloudFS_0e9e41eb-15d8-4ec6-933e-5075088b5a9d/test?format=xml&prefix=&delimiter=%2F HTTP/1.1
X-Auth-Token: (removed)
Host: storage101.ord1.clouddrive.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.0.2 (8558) (Windows XP/5.1) (x86)
HTTP/1.1 200 OK
X-Container-Object-Count: 0
X-Container-Bytes-Used: 0
Content-Length: 74
Content-Type: application/xml; charset=utf8
Date: Tue, 15 Mar 2011 13:30:07 GMT
Connection: keep-alive

@cyberduck
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991a129 commented

Hi -

I just discovered that uploading directories themselves works, but the uploading of individual files does not. Why would this be?

Thanks.

@cyberduck
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@dkocher commented

In the transcript above there should follow a PUT. I don't see any reason why it should not. Can you find any information in the cyberduck.log?

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991a129 commented

See below for excerpts of the Cyberduck log of a failed upload of a single file and a successful upload of a directory (and its contents - not shown here) which does feature a PUT statement whereas the former has none.

Failed Upload of Cell Phone Usage.xls

2011-03-15 23:51:31,361 [background-3] DEBUG ch.cyberduck.core.UploadTransfer - filter:overwrite
2011-03-15 23:51:31,361 [background-3] DEBUG ch.cyberduck.core.Transfer - reset:ch.cyberduck.core.UploadTransfer@32896b2
2011-03-15 23:51:31,361 [background-3] DEBUG ch.cyberduck.core.Transfer - prepare:/Daily/Cell Phone Usage
2011-03-15 23:51:31,361 [background-3] DEBUG ch.cyberduck.core.Transfer - check:ch.cyberduck.core.UploadTransfer@32896b2
2011-03-15 23:51:31,361 [background-3] DEBUG ch.cyberduck.core.Transfer - check:ch.cyberduck.core.UploadTransfer@32896b2
2011-03-15 23:51:31,361 [background-3] DEBUG ch.cyberduck.core.Transfer - check:ch.cyberduck.core.UploadTransfer@32896b2
2011-03-15 23:51:31,361 [background-3] DEBUG ch.cyberduck.core.Transfer - clear:ch.cyberduck.core.TransferOptions@d5cbc7
2011-03-15 23:51:31,361 [background-3] INFO  ch.cyberduck.core.Cache - Clearing cache ch.cyberduck.core.UploadTransfer$2@34ebeb2
2011-03-15 23:51:31,361 [background-3] INFO  ch.cyberduck.core.Cache - Clearing cache Cache for Session https://rsteinert@storage.clouddrive.com
2011-03-15 23:51:31,361 [background-3] DEBUG ch.cyberduck.core.Session - connectionWillClose
2011-03-15 23:51:31,361 [background-3] INFO  ch.cyberduck.core.Session - Disconnecting storage.clouddrive.com
2011-03-15 23:51:31,361 [background-3] DEBUG ch.cyberduck.core.Session - connectionDidClose

Successful Upload of directory INET

2011-03-15 23:51:47,971 [background-2] DEBUG ch.cyberduck.core.Transfer - check:ch.cyberduck.core.UploadTransfer@288e4b7
2011-03-15 23:51:47,971 [background-2] DEBUG ch.cyberduck.core.UploadTransfer - transfer:/Daily/INET
2011-03-15 23:51:47,971 [background-2] INFO  ch.cyberduck.core.Session - Making directory INET
2011-03-15 23:51:47,971 [background-2] DEBUG org.apache.http.impl.conn.SingleClientConnManager - Get connection for route HttpRoute[{s}->https://storage101.ord1.clouddrive.com]
2011-03-15 23:51:47,971 [background-2] DEBUG org.apache.http.impl.client.DefaultHttpClient - Stale connection check
2011-03-15 23:51:47,986 [background-2] DEBUG org.apache.http.client.protocol.RequestAddCookies - CookieSpec selected: best-match
2011-03-15 23:51:47,986 [background-2] INFO  ch.cyberduck.core.Session - PUT /v1/MossoCloudFS_0e9e41eb-15d8-4ec6-933e-5075088b5a9d/Daily/INET HTTP/1.1

@cyberduck
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@dkocher commented

This looks like #5788 which was just opened.

@cyberduck
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991a129 commented

Wow! I think that was it! I enabled show extensions and everything seems to upload fine. Many thanks! Much appreciated.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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bug cloudfiles Rackspace CloudFiles duplicate high priority
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