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Damaged App from App Store #6018

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cyberduck opened this issue Jun 20, 2011 · 5 comments
Closed

Damaged App from App Store #6018

cyberduck opened this issue Jun 20, 2011 · 5 comments
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appstore Mac App Store bug thirdparty Issue caused by third party

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@cyberduck
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2ac06c0 created the issue

Hi,

I recently purchased Cyberduck from the Mac App store and am getting a problem about every 2nd or 3rd time I open it where I get a message that the App is damaged and I need to delete it and download it. I have now had to do so 4 times this wek so far. I have attached a screenshot of the message.

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@cyberduck
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@dkocher commented

I can't do anything about this as the verification of the application bundle is not in my hands. Make sure there is no "cleaning" application that for example removes some localizations from the application to save disk space. Altering the application bundle in any form (removing or adding files) will make it invalid.

@cyberduck
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2ac06c0 commented

Replying to [comment:2 dkocher]:
Wow, great response! I have not cleaned to app and it literally happens a minute after closing and re-opening. So what am I supposed to do if you are washing your hands of it? This doesn't happen with any other app from the app store, so how can you say it is not your problem? Guess I wasted my money.

@cyberduck
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@dkocher commented

Duplicate in #7003.

@cyberduck
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85ea856 commented

yeah dkocher that's a pitiful response... take someone's money but don't offer to help...

stevef: I had the same issue. I fixed by uninstalling Cyberduck.app and deleting all associated files (I use hazel to do this).

@cyberduck
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@dkocher commented

Replying to [comment:5 brian fisher]:

yeah dkocher that's a pitiful response... take someone's money but don't offer to help...

stevef: I had the same issue. I fixed by uninstalling Cyberduck.app and deleting all associated files (I use hazel to do this).

You are referring to #7557 as this ticket is 2 years old. Users can request a donation key at [mailto:feedback@cyberduck.ch feedback@cyberduck.ch] who want to switch to the free version available from the website. The 4.4.1 update is still pending expedited review by Apple for the Mac App Store.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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appstore Mac App Store bug thirdparty Issue caused by third party
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