Cyberduck Mountain Duck CLI

#6146 closed defect (invalid)

What is a "ticket"? How can I get some help?

Reported by: DavidHall Owned by: David Hall
Priority: highest Milestone:
Component: core Version: 4.1
Severity: blocker Keywords:
Cc: davidshall@… Architecture: Intel
Platform: Mac OS X 10.7

Description

Sorry - but I don't understand this jargon.

Is a "ticket" a "help request"?

All I want to know is how to open cyberduck

It wont do so since I installed Lion and I can't find an email address of anyone to ask

Does this mean that I have to download it from the app store and pay for it now - or is something else wrong?

Why havent you got a helpline or some way of asking for help? And what is a ticket?

My email address is davidshall@…

I need to update my website now - and I am not at all website savvy

I don't know what to do - sorry

Change History (1)

comment:1 Changed on Aug 8, 2011 at 7:54:10 PM by dkocher

  • Resolution set to invalid
  • Status changed from new to closed

Answered on the mailing list already. That sounds like a bug in OS X 10.7. Download and install the Java runtime manually from the Apple Support page at [1].

[1] http://support.apple.com/kb/DL1421

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