Cyberduck
Mountain Duck
CLIOpened on Sep 20, 2011 at 10:25:37 PM
Closed on Sep 21, 2011 at 7:10:02 AM
Last modified on Sep 21, 2011 at 2:13:20 PM
#6247 closed defect (duplicate)
Cyberduck Installation on Mac running Snow Leopard 10.6.8
| Reported by: | KPV | Owned by: | Ken |
|---|---|---|---|
| Priority: | high | Milestone: | 4.1.3 |
| Component: | core | Version: | 4.1 |
| Severity: | normal | Keywords: | |
| Cc: | Architecture: | Intel | |
| Platform: | Mac OS X 10.6 |
Description
David, I would first like to commend you on your efforts to make this software. Great job! I was using it a bit on my Macbook Pro running Snow Leopard 10.6.8 and I recently had to reinstall the operating system due to a problem. I have installed all of the other applications to get myself up and running and the last on the list is Cyberduck. I have downloaded it several times from your site and each time I try to install it, it fails. I double click on the download icon and receive a message asking whether I want to install the software that was downloaded from the internet. I click yes and nothing happens. I had it running prior to the Mac OS problem and all of the other software is reloaded and running, so this must have something to do with Cyberduck specifically. Can you shed some light on this? Any thoughts or suggestions? Any help would be greatly appreciated. Best regards, Ken
Change History (12)
comment:1 Changed on Sep 21, 2011 at 6:23:27 AM by dkocher
comment:2 follow-up: ↓ 4 Changed on Sep 21, 2011 at 6:35:10 AM by KPV
Yes. I created a .log file to send to you. Incidentally, it didn't work on my Mac Pro either. Where should I send the .log file? Regards, Ken
comment:3 Changed on Sep 21, 2011 at 6:36:42 AM by KPV
9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] [LaunchRunner Error] ch.cyberduck.ui.cocoa.MainApplication.main(String[]) threw an exception: 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] java.lang.UnsatisfiedLinkError: jnidispatch (/com/sun/jna/darwin/libjnidispatch.jnilib) not found in resource path 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at com.sun.jna.Native.loadNativeLibraryFromJar(Native.java:722) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at com.sun.jna.Native.loadNativeLibrary(Native.java:699) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at com.sun.jna.Native.<clinit>(Native.java:114) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at org.rococoa.Foundation.<clinit>(Foundation.java:73) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at org.rococoa.Rococoa.createClass(Rococoa.java:49) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at org.rococoa.cocoa.foundation.NSObject.<clinit>(NSObject.java:28) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at ch.cyberduck.ui.cocoa.MainApplication.main(MainApplication.java:49) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at java.lang.reflect.Method.invoke(Method.java:597) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at apple.launcher.LaunchRunner.run(LaunchRunner.java:115) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:50) 9/20/11 6:14:17 PM [0x0-0x35035].ch.sudo.cyberduck[273] at apple.launcher.JavaApplicationLauncher.launch(JavaApplicationLauncher.java:52) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] [LaunchRunner Error] ch.cyberduck.ui.cocoa.MainApplication.main(String[]) threw an exception: 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] java.lang.UnsatisfiedLinkError: jnidispatch (/com/sun/jna/darwin/libjnidispatch.jnilib) not found in resource path 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at com.sun.jna.Native.loadNativeLibraryFromJar(Native.java:722) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at com.sun.jna.Native.loadNativeLibrary(Native.java:699) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at com.sun.jna.Native.<clinit>(Native.java:114) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at org.rococoa.Foundation.<clinit>(Foundation.java:73) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at org.rococoa.Rococoa.createClass(Rococoa.java:49) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at org.rococoa.cocoa.foundation.NSObject.<clinit>(NSObject.java:28) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at ch.cyberduck.ui.cocoa.MainApplication.main(MainApplication.java:49) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at java.lang.reflect.Method.invoke(Method.java:597) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at apple.launcher.LaunchRunner.run(LaunchRunner.java:115) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:50) 9/20/11 6:29:24 PM [0x0-0x41041].ch.sudo.cyberduck[316] at apple.launcher.JavaApplicationLauncher.launch(JavaApplicationLauncher.java:52) 9/20/11 6:30:28 PM com.apple.launchd.peruser.501[92] ([0x0-0x3a03a].com.apple.Terminal[292]) Exited: Killed
comment:4 in reply to: ↑ 2 Changed on Sep 21, 2011 at 6:37:03 AM by dkocher
Replying to KPV:
Yes. I created a .log file to send to you. Incidentally, it didn't work on my Mac Pro either. Where should I send the .log file? Regards, Ken
Attach it here or send it to feedback@….
comment:5 Changed on Sep 21, 2011 at 7:09:41 AM by dkocher
This is a duplicate of #6242. Can you update to the latest snapshot build which does possibly not solve the issue but will give better error reporting on the cause of the issue. Please again post the system.log output.
comment:6 Changed on Sep 21, 2011 at 7:10:02 AM by dkocher
- Milestone set to 4.1.3
- Resolution set to duplicate
- Status changed from new to closed
comment:7 Changed on Sep 21, 2011 at 7:30:24 AM by KPV
David, I downloaded Cyberduck-9025.tar.qz I am not a programmer. I double clicked it and it says "Unable to unarchive "Cyberduck-9025.tar" into "Downloads"" What should I do with this file?
comment:8 Changed on Sep 21, 2011 at 7:49:21 AM by KPV
OK, I installed Stuffit Expander and unzipped the 9025.tar file.
I then tried installing Cyberduck.
This is the console output....
9/21/11 3:44:26 AM [0x0-0x7e07e].com.stuffit.StuffIt-Destinations[656] Wed Sep 21 03:44:26 Kenneth-Volpes-MacBook-Pro.local StuffIt Destinations[656] <Info>: Starting 'Expand an archive' with 'file://localhost/Users/Administrator/Desktop/Cyberduck-9025.tar' 9/21/11 3:44:28 AM [0x0-0x7e07e].com.stuffit.StuffIt-Destinations[656] Wed Sep 21 03:44:28 Kenneth-Volpes-MacBook-Pro.local StuffIt Destinations[656] <Info>: 'Expand an archive' results: file://localhost/Users/Administrator/Desktop/Cyberduck.app/ 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] [LaunchRunner Error] ch.cyberduck.ui.cocoa.MainApplication.main(String[]) threw an exception: 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] java.lang.UnsatisfiedLinkError: jnidispatch (/com/sun/jna/darwin/libjnidispatch.jnilib) not found in resource path 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at com.sun.jna.Native.loadNativeLibraryFromJar(Native.java:699) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at com.sun.jna.Native.loadNativeLibrary(Native.java:675) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at com.sun.jna.Native.<clinit>(Native.java:118) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at org.rococoa.Foundation.<clinit>(Foundation.java:73) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at org.rococoa.Rococoa.createClass(Rococoa.java:49) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at org.rococoa.cocoa.foundation.NSObject.<clinit>(NSObject.java:28) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at ch.cyberduck.ui.cocoa.MainApplication.main(MainApplication.java:49) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at java.lang.reflect.Method.invoke(Method.java:597) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at apple.launcher.LaunchRunner.run(LaunchRunner.java:115) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:50) 9/21/11 3:44:36 AM [0x0-0x88088].ch.sudo.cyberduck[695] at apple.launcher.JavaApplicationLauncher.launch(JavaApplicationLauncher.java:52) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] [LaunchRunner Error] ch.cyberduck.ui.cocoa.MainApplication.main(String[]) threw an exception: 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] java.lang.UnsatisfiedLinkError: jnidispatch (/com/sun/jna/darwin/libjnidispatch.jnilib) not found in resource path 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at com.sun.jna.Native.loadNativeLibraryFromJar(Native.java:699) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at com.sun.jna.Native.loadNativeLibrary(Native.java:675) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at com.sun.jna.Native.<clinit>(Native.java:118) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at org.rococoa.Foundation.<clinit>(Foundation.java:73) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at org.rococoa.Rococoa.createClass(Rococoa.java:49) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at org.rococoa.cocoa.foundation.NSObject.<clinit>(NSObject.java:28) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at ch.cyberduck.ui.cocoa.MainApplication.main(MainApplication.java:49) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at java.lang.reflect.Method.invoke(Method.java:597) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at apple.launcher.LaunchRunner.run(LaunchRunner.java:115) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:50) 9/21/11 3:44:50 AM [0x0-0x8a08a].ch.sudo.cyberduck[699] at apple.launcher.JavaApplicationLauncher.launch(JavaApplicationLauncher.java:52)
comment:9 follow-up: ↓ 10 Changed on Sep 21, 2011 at 9:28:43 AM by dkocher
I forgot a bit in the previous build. Can you please run build r9026. Sorry for the tedious task.
comment:10 in reply to: ↑ 9 Changed on Sep 21, 2011 at 12:00:57 PM by dkocher
comment:11 follow-up: ↓ 12 Changed on Sep 21, 2011 at 1:41:07 PM by KPV
David, Do you have a working download? Please advise. Thanks, Ken
comment:12 in reply to: ↑ 11 Changed on Sep 21, 2011 at 2:13:20 PM by dkocher
Replying to KPV:
David, Do you have a working download? Please advise. Thanks, Ken
The cause of the issue has not been identified yet and no resolution is available.
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Can you find any related output in the system.log (/Applications/Utilities/Console.app)?