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We just began using Cyberduck as a client app for our Webdav ftp site, recommeding it to our clients as a way to bypasss Microsoft's 50mb download limit. Yesterday we began having a problem downloading large drawing files, these are Autocad (dwg) and Revit (rvt) files. Downloading the files in their native format without zipping fails with an "I/O error, download failed, not found", see attached screen capture of the error. If I zip those files, then download them it works without an issue.
This is occurring from at least 2 different client computers at two different locations accessing the same files.
This is the server returning a Not Found error code for the given file. I can't explain why this problem is for certain files but your best bet is to contact the server software vendor.
Please post the transcript from the log drawer of the Transfers window. Choose ⌘-L on Mac or right-click the toolbar from the Transfers window and choose Log on Windows
We just began using Cyberduck as a client app for our Webdav ftp site, recommeding it to our clients as a way to bypasss Microsoft's 50mb download limit. Yesterday we began having a problem downloading large drawing files, these are Autocad (dwg) and Revit (rvt) files. Downloading the files in their native format without zipping fails with an "I/O error, download failed, not found", see attached screen capture of the error. If I zip those files, then download them it works without an issue.
This is occurring from at least 2 different client computers at two different locations accessing the same files.
Attachments
FTP download error.JPG
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