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I thought I submitted a ticket, but your site does not reflect this. I have been trying to upload a file for weeks now. I keep getting a time out. At first I did get a certificate error, but then upgraded my account, and now get a time out. There is NO log, and I do NOT know where to look to try and resolve this problem. I AM able to connect to the files I wish to upload to, and CAN move files between folders, but CANNOT upload. PLEASE write back to me and acknowledge that you have received this ticket.
The text was updated successfully, but these errors were encountered:
I thought I submitted a ticket, but your site does not reflect this. I have been trying to upload a file for weeks now. I keep getting a time out. At first I did get a certificate error, but then upgraded my account, and now get a time out. There is NO log, and I do NOT know where to look to try and resolve this problem. I AM able to connect to the files I wish to upload to, and CAN move files between folders, but CANNOT upload. PLEASE write back to me and acknowledge that you have received this ticket.
The text was updated successfully, but these errors were encountered: