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File names longer than 31 characters #6561

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cyberduck opened this issue Feb 27, 2012 · 6 comments
Closed

File names longer than 31 characters #6561

cyberduck opened this issue Feb 27, 2012 · 6 comments
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bug core thirdparty Issue caused by third party

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@cyberduck
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b5cc29b created the issue

Our upper management devised a file naming process that sometimes causes the names of files to be this long "143817 CA0009334HORS Orange Riverside San Bernardino HF HMO Dir Cvr 0111 High Crops Spreads.pdf" can you enable long file names in cyber duck? Currently when I try to download a file with this long of a name I get a response that it cannot be found - even though I can see it in the list.
@cyberduck
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@dkocher commented

This is a bug with the server. Cyberduck handles filenames as long as supported by the local filesystem just fine.

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@dkocher commented

Please post the transcript from the log drawer (⌘-L).

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@dkocher commented

Replying to [comment:2 dkocher]:

Please post the transcript from the log drawer (⌘-L).

TYPE I
200 Type set to I.
PASV
227 Entering Passive Mode (30,128,201,150,13,206).
RETR /FTPMktgCA/Consumer/SSB/Anthem Blue Cross - CA/_Anthem BC Directory covers/107531 CA0009334HFFRS ABC Fresno Healthy Families Directory Cover 10 10/107531 CA0009334HFFRS ABC Fresno Healthy Families Directory Cover 10 10 High Crops Spreads.pdf
550 /FTPMktgCA/Consumer/SSB/Anthem Blue Cross - CA/_Anthem BC Directory covers/107531 CA0009334HFFRS ABC Fresno Healthy Families Directory Cover 10 10/107531 CA0009334HFFRS ABC Fresno Healthy Families Directory Cover 10 10 High Crops Spreads.pdf: The system cannot find the file specified.
QUIT
221

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@dkocher commented

Can you paste the transcript from Filezilla fetching the file.

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@dkocher commented

Replying to [comment:4 dkocher]:

Can you paste the transcript from Filezilla fetching the file.

Status: Starting download of /FTPMktgCA/Consumer/SSB/Anthem Blue Cross - CA/_Anthem BC Directory covers/107531 CA0009334HFFRS ABC Fresno Healthy Families Directory Cover 10 10/107531 CA0009334HFFRS ABC Fresno Healthy Families Directory Cover 10 10 High Crops Spreads.pdf

Command: PASV

Response: 227 Entering Passive Mode (30,128,201,150,11,68).

Command: RETR 107531 CA0009334HFFRS ABC Fresno Healthy Families Directory Cover 10 10 High Crops Spreads.pdf

Response: 125 Data connection already open; Transfer starting.

Response: 226 Transfer complete.

Status: File transfer successful, transferred 828,289 bytes in 15 seconds

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@dkocher commented

This is a bug in the FTP server software not handling absolute path correctly. Please report the bug to the server vendor.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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