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Files uploaded with zero bytes content length #6613

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cyberduck opened this issue Apr 2, 2012 · 7 comments
Closed

Files uploaded with zero bytes content length #6613

cyberduck opened this issue Apr 2, 2012 · 7 comments
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@cyberduck
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22ab14a created the issue

Hi,

I have contacted you regarding this issue before http://trac.cyberduck.ch/ticket/6553.

I have been trying to upload the images folder to my Rackspace CDN using Cyberduck.

There is one particular folder that is giving me all the issues. The directory of this folder is /img/p/.

If I attempt to upload the entire img folder, the p folder will fail.

If I attempt to upload the p folder by itself, the upload will fail. The directories will be made, but the actual files will be 0 bytes.

If I attempt to upload the sub folders of p individually, they work.

I have run the following permissions commands on the p directory, to make sure it wasn't a permissions issue:

chmod -R 0755 .
chmod -R g-s .
chmod -R u-s .
chmod -R -t .
setfacl -R -b .
find . -type f -exec chmod 0644 {} \;

When I do this upload using fireuploader for Firefox, the upload is fine.

I would prefer to use Cyberduck as I use it for my default FTP and it has the ability to sync folders, which I'm hoping to do with this CDN.

The last issue was simply closed, however since then I have involved my site developer, my sites host Webfaction and Rackspace to help me solve this issue. However, I believe the issue is somewhere within cyberduck and how it is interacting with this specific folder.

I'm hoping to solve this issue soon, as its a waste for me to be paying for Rackspace CDN files, if I'm not able to use them. And that's been the case for the last 5 weeks.

I can email the toggle drawer, but I didn't want to include it here, as it might include my security info.

Regards,

Tom
@tomgmitchell (twitter)

@cyberduck
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@ylangisc commented

Please send the transcript from the log drawer (⌘-L) to feedback@cyberduck.ch

@cyberduck
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@dkocher commented

Thanks for the transcript. From the log I can see that the files are seen to have a size (content length) of zero bytes. Are these indeed empty files or is there any difference with these files on the local filesystem; e.g. symbolic links or aliases.

@cyberduck
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22ab14a commented

The files should all contain data, but they are transferring as 0 bytes.

The directories and files are being created, but no data transferred.

@cyberduck
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@dkocher commented

Can you post the output of ls -la of the files in question.

@cyberduck
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@dkocher commented

Replying to [comment:5 dkocher]:

Can you post the output of ls -la of the files in question.

In a Terminal.app window where you also run the chmod command.

@cyberduck
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@dkocher commented

Can you additionally post the error message displayed in Cyberduck (if any) for the upload and any related output in the system.log (/Applications/Utilities/Console.app)?

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Tomgmitchell commented

I've just tried to upload my img/p folder again. It lists the directories, but then has 'upload failed' for every file.

I was going to include the log drawer's info, but I don't want all my token id's exposed to the web.

What should I do?

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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