Opened on Jun 19, 2012 at 10:16:14 AM
Closed on Oct 4, 2012 at 1:11:35 PM
#6720 closed defect (thirdparty)
Images not uploading
Reported by: | susanw3 | Owned by: | |
---|---|---|---|
Priority: | highest | Milestone: | |
Component: | core | Version: | 4.2.1 |
Severity: | critical | Keywords: | |
Cc: | Architecture: | ||
Platform: | Mac OS X 10.7 |
Description (last modified by dkocher)
Hi I have used cyberduck for a few years without a problem but i am having a problem now uploading images. I go through the normal procedure and select the image eg. IMG0029_02.JPG and it goes through the upload procedure, says its complete but then comes up with an error message saying
I/O Error: Upload failed read timed out
the image shows in my file as below...no kb
/public_html/images/tussil 2012 upload/IMG0029_02.JPG O B today 8.02pm
when i quick view it shows a JPEG window I have never had any problems using this method on my Mac pro but have upgraded to lion....would that be a problem. I tried downloading some of the images i already had up on my website www.tussil.com.au to a folder to test if i could reupload them but i can't and now have no images at all on the site, but they still show up in cyberduck. I use cubecart version 4.3.9. Can you please help me?? oh and I have checked my system preferences /keyboard and upload is enabled. Thanks...:///
Change History (2)
comment:1 Changed on Jun 19, 2012 at 1:12:16 PM by dkocher
- Description modified (diff)
comment:2 Changed on Oct 4, 2012 at 1:11:35 PM by dkocher
- Resolution set to thirdparty
- Status changed from new to closed
Please contact your web hosting service provider for assistance.