Cyberduck Mountain Duck CLI

#6891 closed defect (fixed)

Update Error! An error occurred in retrieving update information. Please try again later.

Reported by: SeanODB Owned by:
Priority: normal Milestone:
Component: website Version: 4.2.1
Severity: normal Keywords:
Cc: Architecture: Intel
Platform: Mac OS X 10.6

Description (last modified by dkocher)

When trying to update Cyberduck in the Release channel, I get the following error:

  Update Error! An error occurred in retrieving update information. Please try again later.

I do not get the error when trying to update in the Beta or Snapshot Builds channel.

I have tried all of the recommended steps in Ticket #5598 with similar results.

From the Console log (regarding several attempts):

9/28/12 8:06:54 AM	Cyberduck[356]	Sparkle Error: An error occurred in retrieving update information. Please try again later.[[BR]]
9/28/12 8:06:54 AM	Cyberduck[356]	Sparkle Error (continued): The operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
9/28/12 8:14:57 AM	Cyberduck[356]	Sparkle Error: An error occurred in retrieving update information. Please try again later.[[BR]]
9/28/12 8:14:57 AM	Cyberduck[356]	Sparkle Error (continued): The operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
9/28/12 8:15:16 AM	Cyberduck[356]	Sparkle Error: An error occurred in retrieving update information. Please try again later.[[BR]]
9/28/12 8:15:16 AM	Cyberduck[356]	Sparkle Error (continued): The operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
9/28/12 8:16:01 AM	Cyberduck[356]	Sparkle Error: An error occurred in retrieving update information. Please try again later.[[BR]]
9/28/12 8:16:01 AM	Cyberduck[356]	Sparkle Error (continued): The operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
9/28/12 8:48:16 AM	Cyberduck[356]	Sparkle Error: An error occurred in retrieving update information. Please try again later.[[BR]]
9/28/12 8:48:16 AM	Cyberduck[356]	Sparkle Error (continued): The operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
9/28/12 8:48:43 AM	Cyberduck[356]	Sparkle Error: An error occurred in retrieving update information. Please try again later.[[BR]]
9/28/12 8:48:43 AM	Cyberduck[356]	Sparkle Error (continued): The operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
9/28/12 8:50:46 AM	Cyberduck[356]	Sparkle Error: An error occurred in retrieving update information. Please try again later.[[BR]]
9/28/12 8:50:46 AM	Cyberduck[356]	Sparkle Error (continued): The operation couldn’t be completed. (NSURLErrorDomain error -1100.)


Change History (1)

comment:1 Changed on Sep 28, 2012 at 6:43:23 PM by dkocher

  • Component changed from core to website
  • Description modified (diff)
  • Resolution set to fixed
  • Status changed from new to closed
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