Cyberduck Mountain Duck CLI

Opened 6 years ago

Closed 6 years ago

#6902 closed enhancement (fixed)

Multiple Region Support

Reported by: Arcanelinux Owned by: dkocher
Priority: normal Milestone: 4.4
Component: cloudfiles Version: 4.2.1
Severity: normal Keywords: cloudfiles, rackspace, multiple_regions
Cc: Architecture: Intel
Platform: Mac OS X 10.6

Description

Rackspace Cloud Files now has multiple region support for US accounts, (DFW and ORD). Currently when using Cyberduck it defaults to the DFW region. Presently there is not a way to access the ORD region via Cyberduck. Can an option be added to select the region?

Change History (12)

comment:1 Changed 6 years ago by Arcanelinux

  • Type changed from defect to enhancement

comment:2 Changed 6 years ago by dkocher

  • Milestone set to 4.3
  • Priority changed from high to normal
  • Severity changed from major to normal
  • Status changed from new to assigned

comment:3 Changed 6 years ago by dkocher

  • Summary changed from Cloud Files Multiple Region Support to Multiple Region Support

comment:4 follow-up: Changed 6 years ago by spight

Hello,

Would it be possible to upwardly re-prioritize this particular issue? Cloud Files support is losing the ability to change the v1.0 default endpoint at all, and customers are suffering because of it. We're also rolling out new regions, which will further complicate this issue in the near future. If I can help in any way with the login process for v2.0 algorithmically or in terms of the API, please let me know.

Also I want to point out that this shouldn't defaulting to DFW specifically, but to the customer's default region (in v1.0) which is set on account creation. Since the current default region is DFW, most people do experience the issue as stated in the description, but some have the opposite issue.

Best Regards,

Kenneth Kirkpatrick

Rackspace Cloud

Last edited 6 years ago by spight (previous) (diff)

comment:5 in reply to: ↑ 4 Changed 6 years ago by dkocher

Replying to spight:

Hello,

Would it be possible to upwardly re-prioritize this particular issue? Cloud Files support is losing the ability to change the v1.0 default endpoint at all, and customers are suffering because of it. We're also rolling out new regions, which will further complicate this issue in the near future. If I can help in any way with the login process for v2.0 algorithmically or in terms of the API, please let me know.

Also I want to point out that this shouldn't defaulting to DFW specifically, but to the customer's default region (in v1.0) which is set on account creation. Since the current default region is DFW, most people do experience the issue as stated in the description, but some have the opposite issue.

Best Regards,

Kenneth Kirkpatrick

Rackspace Cloud

To help speed things up I would appreciate if

comment:6 Changed 6 years ago by dkocher

Relevant changeset.

comment:7 Changed 6 years ago by spight

Thanks for your quick response. I'll look into the java-cloudfiles maintainer.

Last edited 6 years ago by spight (previous) (diff)

comment:8 Changed 6 years ago by spight

Well looks like we're finally getting access to change v1 regions again. You can lower than priority on this again if you wish.

Last edited 6 years ago by spight (previous) (diff)

comment:9 follow-up: Changed 6 years ago by james robinson

I can confirm this is not working on Windows with the latest version 4.3 released today. I would also like to see this added. Is there a workaround in the interim?

comment:10 in reply to: ↑ 9 Changed 6 years ago by dkocher

Replying to james robinson:

I can confirm this is not working on Windows with the latest version 4.3 released today. I would also like to see this added. Is there a workaround in the interim?

There is no known workaround other than asking Rackspace to change your default region.

comment:11 Changed 6 years ago by dkocher

We have pushed support for regions with v1.1 authentication to https://github.com/dkocher/java-cloudfiles.

comment:12 Changed 6 years ago by dkocher

  • Milestone changed from 4.4 to 4.3.2
  • Resolution set to fixed
  • Status changed from assigned to closed

In r11080.

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