@dkocher commented

Replying to [6921 cpjones]:

Hi

We are a few problems and I wonder if you can help. We have no in house technical support who knows how the application works currently so please excuse the simple questions .

1. when we try and update cyber duck we get the error message ' an error occurred during installation. Please try again Later. Unable to check for updates, the server file failed to load. bad read of entry 0 from compressed archive ' what does this mean and how can it be fixed

I suppose this was a temporary issue. I cannot replicate issues with the updater for current snapshot builds.

2. For some strange reason the applications has started running really slowly. I have checked the internet connection and its fine and the computer is quite powerful. We use Rackspace as a CDN. Is there any reason you can think of why this might happen?

Could be a plethora of local installation issues. Try updating to the latest snapshot build or run under a different account on your computer.

Thanks

Chris