Cyberduck Mountain Duck CLI

#6945 closed defect (thirdparty)

Cannot upload to a site. Works in FileZilla, though.

Reported by: azalea Owned by:
Priority: normal Milestone:
Component: ftp Version: 4.2.1
Severity: normal Keywords:
Cc: Architecture: Intel
Platform: Mac OS X 10.8

Description

Hi, there,

I'm having a pain in the neck time trying to upload files to a printer over the past few days and cannot, for the life of me, figure out where the issue is.

Hardware/software (this computer)


MacBook Pro 2.5 GHz Intel Core i7 (Oct. 2011 model) Mac OS X Mountain Lion (10.8.2) Cyberduck (4.2.1)

Here is what I'm experiencing:

I can log into the printer's FTP site via my bookmark, no problem. I see the files that are on the server, but when I drag my files into the window for uploading, I get a 550 Error: Permission Denied message.

So I tried the Mac's built-in "Connect to Server" option. Same deal: can log in and see files, but I get the slashed-circle "Don't" symbol.

The thing is, I can go back to an older Mac here (Power Mac G5, OS X Tiger 10.4.11) and use Cyberduck (2.7.3) on that computer and it works just fine. So I've just been transferring files from my MacBook Pro to the G5 and uploading from there.

Then, the printer asked if I had tried FileZilla. I had not, because I didn't have it installed. So I installed it and was able to upload to the server just fine with it, first time out.

The FTP settings for this bookmark are the same in each program and my password in Keychain Access is the same for this server on both the old and new Mac (I even went so far as to delete the Cyberduck bookmark and Keychain Access password item and remake them from scratch based on the settings on the old G5 and am getting the same error), so I'm not sure why the old CyberDuck, on an old Mac, works, but the current CyberDuck, on a new Mac, does not... and it's only on this one FTP site. I've been able to upload elsewhere, no problem.

Any ideas?

Thanks!

Attachments (1)

Screen Shot 2012-11-26 at 9.38.46 AM.png (53.3 KB) - added by azalea on Nov 26, 2012 at 2:46:42 PM.
Screen shot of blank log window

Download all attachments as: .zip

Change History (6)

comment:1 Changed on Nov 24, 2012 at 11:06:51 PM by dkocher

  • Component changed from core to ftp
  • Resolution set to thirdparty
  • Status changed from new to closed

Can you please post the transcript from the log drawer (⌘-L) of the Transfers window. I suspect it is a server issue erroneously responding with a permission failure for absolute paths in the upload STOR command.

comment:2 Changed on Nov 26, 2012 at 2:45:49 PM by azalea

Thank you.

Unfortunately, nothing is showing up in the log drawer when I open it. It's totally blank.

Changed on Nov 26, 2012 at 2:46:42 PM by azalea

Screen shot of blank log window

comment:3 Changed on Nov 26, 2012 at 2:49:26 PM by azalea

Oops, nevermind. I just found out that I have to have the log window open *as it's uploading* for it to display the info.

Here is the transcript.

220 FTP FEAT 503 Command FEAT not accepted during Connected USER azalea 331 Enter password PASS 230 User logged in NOOP 200 Command NOOP succeed STAT / 220 FTP FEAT 503 Command FEAT not accepted during Connected USER azalea 331 Enter password PASS 230 User logged in CWD / 250 Command CWD succeed TYPE A 200 Transfer mode set to ASCII PASV 227 Entering Passive Mode (64,132,97,17,11,204). LIST -a 125 Transferring directory drwxr-x--- 2 azalea System 0 Nov 19 12:10 . drwxr-x--- 2 azalea System 0 Nov 20 17:21 .. -rwxr-x--- 1 azalea System 557310505 Nov 01 19:24 42142-UNC BB12-049-064-Yearbook Folder.zip -rwxr-x--- 1 azalea System 22232607 Nov 01 17:30 42142-UNC BB12-065-080 Folder.zip -rwxr-x--- 1 azalea System 72488364 Nov 01 17:09 42142-UNC BB12-Yearbook Cover Folder.zip -rwxr-x--- 1 azalea System 14134395 Nov 19 12:10 42212-UNC vs MD-001-016-Change Folder.zip -rwxr-x--- 1 azalea System 10602383 Nov 19 12:12 42212-UNC vs MD-033-048-Change Folder.zip -rwxr-x--- 1 azalea System 13610619 Nov 05 13:46 Fixed Pages PDFs.zip drwxr-x--- 2 azalea System 0 Nov 01 22:32 OLD -rwxr-x--- 1 azalea System 434026 Nov 05 13:56 Test File.zip -rwxr-x--- 1 azalea System 2031795 Nov 05 14:16 ToC p3-new.pdf -rwxr-x--- 1 azalea System 26130295 Nov 06 15:40 UNC vs GT Change Pages.zip -rwxr-x--- 1 azalea System 67090956 Nov 05 11:40 UNC-Football Covers 6-7.zip 226 Transfer completed TYPE I 200 Transfer mode set to BINARY PASV 227 Entering Passive Mode (64,132,97,17,11,205). STOR /Cyberduck-Upload-Test-SAFE TO DELETE.pdf 550 Permission denied NOOP 200 Command NOOP succeed QUIT 221 bye

Version 0, edited on Nov 26, 2012 at 2:49:26 PM by azalea (next)

comment:4 Changed on Nov 26, 2012 at 2:53:48 PM by dkocher

I can confirm there is nothing wrong with the commands sent but the server possibly has an issue handling absolute paths. Please report the issue to the server vendor.

comment:5 Changed on Nov 26, 2012 at 3:09:10 PM by azalea

OK, thank you!

Note: See TracTickets for help on using tickets.