Cyberduck Mountain Duck CLI

#7019 closed defect (thirdparty)

Upgrade broke my access - can't see all my files

Reported by: lisamariecratty Owned by:
Priority: high Milestone:
Component: core Version: 4.2.1
Severity: major Keywords:
Cc: Architecture:
Platform: Mac OS X 10.8


I upgraded to version 4.2.1 (9350) and as soon as I logged in after the upgrade I could only see a few folders. Most of my data is inaccessible now from Cyberduck.

Change History (4)

comment:1 Changed on Dec 27, 2012 at 3:36:32 PM by yla

  • Resolution set to thirdparty
  • Status changed from new to closed

This is most probably not a Cyberduck issue. Please post the transcript from the log drawer (⌘-L) if you still think that it's an issue.

comment:2 Changed on Dec 27, 2012 at 4:42:16 PM by lisamariecratty

The only folder that shows for me is UPS_users:

220 Service ready for new user.
530 Access denied.
USER lcratty$ectools
331 User name okay, need password for lcratty$ectools.
PASS ********
230 User logged in, proceed.
200 Command NOOP okay.
215 UNIX Type: Apache FtpServer
STAT /Shared
200-drwx------   0 - -            0 Dec  5  2011 ECT_Work
drwx------   0 - -            0 Dec  5  2011 UPS_users
200 drwx------   0 - -            0 Dec  5  2011 ECT_Users
Last edited on Dec 27, 2012 at 5:31:01 PM by dkocher (previous) (diff)

comment:3 Changed on Dec 27, 2012 at 5:44:47 PM by dkocher

The server is sending an invalid formatted response for STAT. Please report this issue to the hosting provider and server vendor. To workaround the issue, you can disable the use of STATS by Cyberduck.

comment:4 Changed on Dec 27, 2012 at 6:19:27 PM by lisamariecratty

disabling STATS did the trick, thanks.

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