Opened on Mar 29, 2013 at 10:39:34 PM
Closed on Apr 5, 2013 at 5:15:27 PM
#7147 closed defect (worksforme)
Can't download files
Reported by: | tcseeley | Owned by: | |
---|---|---|---|
Priority: | normal | Milestone: | |
Component: | ftp | Version: | 4.2.1 |
Severity: | normal | Keywords: | |
Cc: | Architecture: | ||
Platform: | Mac OS X 10.7 |
Description
I cannot download files from a certain ftp site. I can go to terminal mode on my MacBook and successfully download files, but not with Cyberduck. I'll be happy to give you the username and password if you want to try yourself. It's my personal account with my local cable company. Nothing very sensitive there.
Interestingly, I could download files from another ftp site with Cyberduck. Don't know what would be different about this ftp site. And another factoid, I successfully downloaded a number of files from the ftp site over a period of about 30 minutes before it mysteriously quit working.
Change History (3)
comment:1 Changed on Apr 4, 2013 at 1:51:33 PM by dkocher
comment:2 follow-up: ↓ 3 Changed on Apr 5, 2013 at 5:15:06 PM by dkocher
220 Website FTP Server Ready FEAT 211-Features: MDTM REST STREAM SIZE 211 End USER tcseeley 331 Password required for tcseeley. PASS ******** 230 User tcseeley logged in. TYPE I 200 Type set to I PASV 227 Entering Passive Mode (64,29,151,27,245,158) 220 Website FTP Server Ready FEAT 211-Features: MDTM REST STREAM SIZE 211 End USER tcseeley 331 Password required for tcseeley. PASS ******** 230 User tcseeley logged in. TYPE I 200 Type set to I PORT 192,168,1,109,230,182 200 PORT command successful RETR /public/2012 SERC SCDWG Tie Line Data Spreadsheet-Template.xls
comment:3 in reply to: ↑ 2 Changed on Apr 5, 2013 at 5:15:27 PM by dkocher
- Component changed from core to ftp
- Resolution set to worksforme
- Status changed from new to closed
Replying to dkocher:
220 Website FTP Server Ready FEAT 211-Features: MDTM REST STREAM SIZE 211 End USER tcseeley 331 Password required for tcseeley. PASS ******** 230 User tcseeley logged in. TYPE I 200 Type set to I PASV 227 Entering Passive Mode (64,29,151,27,245,158) 220 Website FTP Server Ready FEAT 211-Features: MDTM REST STREAM SIZE 211 End USER tcseeley 331 Password required for tcseeley. PASS ******** 230 User tcseeley logged in. TYPE I 200 Type set to I PORT 192,168,1,109,230,182 200 PORT command successful RETR /public/2012 SERC SCDWG Tie Line Data Spreadsheet-Template.xls
Change the connect mode for data transfers to Passive (PASV).
Can you please post the transcript from the log drawer (⌘-L) of the Transfers window.