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Wrong local path reference for uploads when hide extensions option in Windows Explorer is checked #7397
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I retried installing the program today. I was actually able to connect today, but when I went to download a file nothing happened. So, I closed the program and went to reopen it. When I reopened it and tried to to connect to a network, it crashed. |
I deleted all of the information in my Cyberduck folder in the AppData folder. I then reopened and everything works for now. I will update again if I have further problems. Thanks. |
Cyberduck now makes a connection and allows downloads. However, when I try to upload files it says that I upload them, but the files do not show up in my folder. I do not get any error messages, but uploads are not actually happening. |
On the upload it says it is uploading 0 B of 0 B, which obviously isn't true. Here's what I get from the Log Drawer (with the user name x'd out). It seems to be skipping a step based on what I see on an instance of cyberduck that I have open on a different computer.
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I updated to the latest snapshot build and still have the same problem. It still won't upload any files. |
What's the location of the file on your computer to be uploaded? Can you try to upload a file that isn't in a special folder like Desktop, Documents, ... or network share? |
Please post the transcript from the log drawer (Ctrl-L) of the Transfers window. |
I tried to upload from
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Can you please update to build 13073. An error dialog should be displayed instead of the silent failure. |
Correct. There are no error messages. It just doesn't upload anything and says that 0B of 0B has been uploaded. |
We improved the logging. Please update to the latest nightly build and enable debug logging. After testing, attach the new cyberduck.log which should now contain much more information. Thanks! |
I have uploaded the new log file. I got an error message this time when I uploaded, but I figure that has to do with the debug setting I turned on. |
That is the directory I am trying to upload to and the file I am trying to upload. It seems like it is trying to download the file instead of upload it. |
Replying to [comment:20 higgins4]:
Fixed path in exception message to local file reference in 361c07c. |
I have uploaded the new log file after updating and trying again. I get the same error message as before, but it now shows the right location for the file I'm trying to upload "File not found C:\Test\cyberduck_test" |
Replying to [comment:24 higgins4]:
Is |
That's interesting. I wondered about that as well. I just tried to upload it again in two different ways:
So, it looks like the extension is the key. I tried this for other files and had the same thing happen to me. |
I'm now able to replicate the issue. If the Windows Explorer option Hide extensions for known file types is check for the folder containing the file you want to upload, it fails due to the missing extension. |
I updated, but still had to manually type in the extension in order to get the upload to work. Otherwise I got the same error as before. |
When pressing the Upload button a temporary registry change is made to display the extension in the browser dialog ( |
I do not see the extension in the browser list, I just see under the file type that it is a text document. Nowhere on there do I see '.txt'. I looked under the HKEY director and I did not see 'HideFileExt' listed anywhere. |
That's weird. This is a standard key from Explorer which should be available on all systems. Can you try to disable the option 'Hide extensions for known file types'. Restart Cyberduck and test. Revert the option, restart and another test please. What are the results? Is your computer part of a corporate network with group policies and so on? |
I unchecked the box and was able to upload to Cyberduck. I then checked the box, clicked apply and restarted Cyberduck. I was able to upload then as well. That's odd. Not sure why that's happening, but it seems to be working just fine now. |
It looks like you had a corrupt registry (missing key). The uncheck/check operation reinstalled the key. |
Thanks for the help and explanation. I really appreciate it. |
Every time I try to do anything in Cyberduck, it crashes. I had been using it without any problems for about 9 months. I tried re-installing the program and restarting my computer, but I still have problems. I ran my virus scan software, but didn't find anything.
The program opens. If I try to do something, it crashes and asks if I want to report the last crash. I tried to get the full transcript, but when I go to View>Toggle Log Drawer nothing happens. I haven't tested everything, but I if I try to open a connection, open a new browser or create a bookmark it crashes.
Can someone please help. Thanks.
Attachments
cyberduck.2.log
(0.1 KiB)cyberduck.3.log
(573.9 KiB)cyberduck.4.log
(455.1 KiB)cyberduck.log
(0.1 KiB)The text was updated successfully, but these errors were encountered: